Please follow the steps below to set up your ASUS DSL-AC68U.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the nominated LAN/WAN port (e.g. LAN 4) on your ASUS DSL-AC68U.
   Note: If UNI-D1 doesn’t work, try each UNI-D port.
   
3. Plug in the power adaptor and power on the modem/router.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to http://www.router.asus.com or http://192.168.1.1 in your browser.
6. Log in with your ASUS username and password. By default these are:
   Username: admin
   Password: admin
7. On the home screen, select Advanced Settings > WAN > Dual WAN
8. Set the Primary WAN to: Ethernet WAN | LAN Port 4
   Note: (this will be the port that you have connected to from your nbn Connection Box)
9. Click on the Internet Connection tab.
10. Set the Primary WAN to Ethernet WAN | LAN Port 4 (Or the port you are using) 
11. Click Apply.
12. Go to the Internet Connection tab.
13. Set the WAN Connection Type to PPPoE.
14. Change Enable WAN to YES.
15. In PPP Username and Password, enter your iiNet Username and Password and select Apply.
16. Select Advanced Settings > LAN > IPTV.
17. Set the ISP Profile to Manual.
18. Set Internet VID to 2 and PRI to 0.
19. Select Apply.

Your ASUS DSL-AC68U should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

From 18 April 2025, if you want to transfer your nbn service to another provider, you’ll need your nbn AVC ID.

An nbn AVC ID is a unique 15-character ID number that identifies your nbn service, e.g. “AVC123456789000”.

nbn AVC IDs are required by the Australian Consumer and Media Authority (ACMA) to help regulate nbn service transfers, making them more accurate and secure.

You’ll find your nbn service ID in at least one of these places:

• On your invoice/bill
• In your nbn provider’s customer web portal or app
• Through a web chat with your nbn provider

Other nbn® providers

You may find your current provider's instructions for locating your AVC ID on these pages:

• AGL: See "AVC ID and where to find it" on https://www.agl.com.au/help-support/account-setup-management/check-internet-plan-details
• Amaysim: https://www.amaysim.com.au/help/nbn/getting-started/where-can-i-find-my-avcid
• Aussie Broadband: https://www.aussiebroadband.com.au/help-centre/internet/what-is-avc-and-why-does-it-matter/
• Belong: https://www.belong.com.au/support/internet/manage-account/whats-an-avc-id-and-where-do-i-find-it
• Buddy Telco: See "What is an AVC ID?" on https://www.buddytelco.com.au/help/
• Compare Broadband: https://www.comparebroadband.com.au/broadband-articles/nbn-id14/what-is-an-avc-id-id2234/
• Dodo: https://www.dodo.com/support/internet/technical-advice#how-do-i-find-my-avc-id
• Foxtel: See "How do I find my AVC ID?" on https://help.foxtel.com.au/s/article/a7V2P00000001zJUAQ/foxtel-broadband
• iPrimus: https://support.iprimus.com.au/internet/nbntm#how-do-i-find-my-avc-id
• Kogan: https://www.koganinternet.com.au/nbn-avc-id
• Mate: https://www.letsbemates.com.au/mate/faq/what-is-an-avc-id/
• Maxo: https://www.maxo.com.au/support/nbn-services/how-do-i-find-my-avc-id
• More Telecom: Search "AVC ID" at https://more.com.au/help-and-faqs
• Optus: https://www.optus.com.au/support/answer?id=20331
• Origin Energy: https://www.originenergy.com.au/help-support/internet-products-and-services/account-management/what-is-an-avc-id
• Solitary Technology: https://solitarytech.com.au/2024/12/09/what-is-an-avc-id-and-how-can-i-find-it/
• Swoop: https://www.swoop.com.au/blog/what-is-an-nbn-avc-id/
• Tangerine: https://www.tangerine.com.au/help/how-do-i-find-my-avc-id
• Telstra: https://www.telstra.com.au/support/internet-and-home-phone/avc-id
• TPG: https://support.tpg.com.au/nbn-avc-id

iiNet nbn® services

If you have an iiNet service, your nbn AVC ID is on your invoice. You can get a copy of your invoice at any time in Toolbox. Learn more.

In the Internet or Broadband section, look for “Access Service ID (AVC ID)” listed next to your nbn plan:

Example 1

Example 2

Example 3

Still can’t find your nbn AVC ID? Contact your current nbn provider and they can tell you.

A factory reset is a last resort to fix a problem with your modem settings, or if you can't remember the modem password. You'll lose all your custom settings including any custom Wi-Fi name and password, so be ready to set up your modem again afterwards.

Don't have an iiNet modem? Check the manufacturer's website for a guide.

 

Choose your modem

Picture	Modem
	Wi-Fi Max Modem
	Wi-Fi Max 5G Modem
	Nokia FastMile 3.2 5G Modem
	Smart Modem Gateway (VX420-G2H)
	VX220-G2V Modem
	VX420-G2V Modem
	Sagemcom 5866 5G Modem
	Nokia FastMile R1 5G Modem
	TP-Link VR1600v
	Cable Gateway Pro (CG3000)
	Cable Gateway Pro (CG2200)
	Cable Gateway Pro (EPC3940L)
	Modem not listed here? Check for a user manual on Older Modem Guides

 

Wi-Fi Max Modem

Via device settings (Recommended)

1.  Open your web browser and go to: http://192.168.1.1
   
   Can't log in? Factory reset with the reset button instead.
2. Log in with the Login Password found on the modem's barcode sticker or use your custom password.
   
3. In the left pane, click Administration.
4. Select Backup/Restore Setting.
5. Under "Restore to Factory Defaults", click Restore to Factory Defaults.
   
6. Wait for the factory reset to complete. Your modem will reboot.
7. Set up your modem again by following its setup guide.
8. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Using the Reset button

1. This method is not recommended unless you are unable to view or log in to your device settings at 192.168.1.1.
2. While your modem is turned on, find the Reset button on the back and use a pen or paperclip to hold it for 10 seconds, then release. 
   
3. Wait for the factory reset to complete. Your modem will reboot.
4. Set up your modem again by following its setup guide.
5. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Wi-Fi Max 5G Modem

Via device settings (Recommended)

1.  Open your web browser and go to: http://192.168.1.1
   
   Can't log in? Factory reset with the reset button instead.
2. Log in with the Login Password found on the modem's barcode sticker or use your custom password.
   
3. In the left pane, click Administration.
4. Select Backup/Restore Settings.
5. Under "Restore to Factory Defaults", click Restore to Factory Defaults.
   
6. Wait for the factory reset to complete. Your modem will reboot.
7. Set up your modem again by following its setup guide.
8. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Using the Reset button

1. This method is not recommended unless you are unable to view or log in to your device settings at 192.168.1.1.
2. While your modem is turned on, find the Reset button on the back and use a pen or paperclip to hold it for 10 seconds, then release.
    
   The front LED will cycle from flashing green > solid green > flashing green > flashing blue/flashing orange > solid blue (5G)/solid orange (4G).
   
3. Wait for the factory reset to complete. Your modem will reboot.
4. Set up your modem again by following its setup guide.
5. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Nokia FastMile 3.2 5G Modem

Via device settings (Recommended)

1. Open your web browser and go to 192.168.1.1. If you’re connected to the FastMile 5G modem, the page overview will load.
2. In the left-hand column, select System, then General. 
3. Log in with the Username and Password found on the modem's barcode sticker or use your custom password. 
   
   Can't log in? Factory reset with the reset button instead.
   
4. Click Reset. A pop-up will ask you to confirm your decision. Click Yes.
   
5. Wait for the factory reset to complete. Your modem will reboot.
6. Set up your modem again by following its setup guide.
7. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Using the RESET button

1. This method is not recommended unless you are unable to view or log in to your device settings at 192.168.1.1.
2. While your modem is turned on, find the RESET button on the base and use a pen or paperclip to hold it for 10-12 seconds, then release. 
   
3. Wait for the factory reset to complete. Your modem will reboot. The centre modem light will turn white before flashing red.
4. Set up your modem again by following its setup guide.
5. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Smart Modem Gateway (VX420-G2H)

Via modem settings (Recommended)

1. Open your web browser and go to http://192.168.1.1
2. Log in with the default password "admin". If you have changed your password from the default, use your custom password instead.
   
   Can't log in? Factory reset with the reset button instead.
3. Select Advanced.
4. In the left-hand column, select System Tools, then Reboot Schedule.
5. Under "Factory Default Restore", click Factory Restore. A pop-up will ask you to confirm your decision. Click Yes.
    
   
   
    
6. Wait for the factory reset to complete. Your modem will reboot.
7. Set up your modem again by following the instructions in its setup guide.
8. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Using the RESET button

1. This method is not recommended unless you are unable to view or log in to your modem settings at http://192.168.1.1
2. While the modem is turned on, find the RESET button on the back and use a pen or paper clip to hold it down for 5 seconds, then release.
   
3. Wait for the modem to finish rebooting; this may take several minutes.
4. Set up your modem again by following the instructions in its setup guide.
5. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

VX220-G2V Modem

Via modem settings (Recommended)

1. On a device that’s connected to your modem via Ethernet or Wi-Fi, open your web browser and go to http://192.168.1.1
2. Log in with the unique Default Password found on your modem's barcode sticker, or use your custom password. 
   
   Can't log in? Factory reset with the reset button instead.
   
3. Click Advanced.
4. In the left-hand column, select System Tools, then Reboot Schedule.
5. Under "Factory Default Restore", click Factory Restore. A pop-up will ask you to confirm your decision. Click Yes. 
   
6. Wait for the factory reset to complete. Your modem will reboot.
7. Set up your modem again by following its setup guide.
8. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Using the RESET button

1. This method is not recommended unless you are unable to view or log in to your modem settings at http://192.168.1.1.
2. While the modem is turned on, find the RESET button on the side and use a pen or paperclip to hold it for 10 seconds, then release.
   
3. Wait for the factory reset to complete. Your modem will reboot.
4. Set up your modem again by following its setup guide.
5. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

VX420-G2V Modem

Via modem settings (Recommended)

1. Open your web browser and go to http://192.168.1.1
2. Log in with the default password "admin". If you have changed your password from the default, use your custom password instead.
   
   Can't log in? Factory reset with the reset button instead.
3. Click Advanced.
4. In the left-hand column, select System Tools, then Reboot Schedule.
5. Under "Factory Default Restore", click Factory Restore. A pop-up will ask you to confirm your decision. Click Yes. 
   
6. Wait for the factory reset to complete. Your modem will reboot.
7. Set up your modem again by following its setup guide.
8. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Using the RESET button

1. This method is not recommended unless you are unable to view or log in to your modem settings at http://192.168.1.1.
2. While the modem is turned on, find the RESET button on the back and use a pen or paperclip to hold it for 10 seconds, then release.
   
3. Wait for the factory reset to complete. Your modem will reboot.
4. Set up your modem again by following its setup guide.
5. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Sagemcom 5866 5G Modem

Via modem settings (Recommended)

1. On a device that’s connected to your modem via Ethernet or Wi-Fi, open your web browser and go to http://192.168.1.1
2. Log in with the default username “admin” and the default password listed as Web login on your modem's barcode sticker. If you have custom login details, use those instead.
   
   Can't log in? Factory reset with the reset button instead.
   
3. Select My Sagemcom Box.
4. Select Maintenance.
5. On the "Resets" page, you have two options:
   
   A) Select Semi-reset to reset everything except custom Wi-Fi settings; OR
   B) Select Reset for a full factory reset.
   
6. Wait for the factory reset to complete. Your modem will reboot.
7. Set up your modem again by following its setup guide.
8. If a full factory reset was done, we recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Using the RESET button

1. This method is not recommended unless you are unable to view or log in to your modem settings at http://192.168.1.1
2. While the modem is turned on, find the RESET button on the back and use a pen or paperclip to hold it for 5-8 seconds, then release.
    
   Note: You may need to unplug any Ethernet cable in the 2.5GLAN port to reach the RESET button.
   
3. Wait for the factory reset to complete. Your modem will reboot.
4. Set up your modem again by following its setup guide.
5. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Nokia FastMile 5G Modem

Via modem settings (Recommended)

1. Open your web browser and go to http://192.168.1.254
2. Log in with the default Username “userAdmin” and the default Password on your modem's barcode sticker. If you have custom login details, use those instead.
    
   Can't log in? Factory reset with the reset button instead.
   
3. Select Maintenance.
4. Select Factory Default, then hit the FACTORY DEFAULT button.
   
5. Select Ok to confirm.
6. Wait for the factory reset to complete. Your modem will reboot.
7. Set up your modem again by following its setup guide.
8. If a full factory reset was done, we recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Using the RESET button

1. This method is not recommended unless you are unable to view or log in to your modem settings at http://192.168.1.254.
2. While the modem is turned on, find the RESET button on the back and use a pen or paperclip to hold it for 10 seconds, then release.
   
3. Wait for the factory reset to complete. Your modem will reboot.
4. Set up your modem again by following its setup guide.
5. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

TP-Link VR1600v

Via modem settings (Recommended)

1. Open your web browser and go to http://192.168.1.1
2. Log in with the default username and password, which are both "admin". If you have changed your username/password from the defaults, use your custom login details instead.
   
   Can't log in? Factory reset with the reset button instead.
3. Click Advanced.
4. In the left-hand column, select System Tools, then Reboot.
5. Under "Factory Default Restore", click Factory Restore. A pop-up will ask you to confirm your decision. Click Yes.
   
6. Wait for the factory reset to complete. Your modem will reboot.
7. Set up your modem again by following its setup guide.
8. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Using the RESET button

1. This method is not recommended unless you are unable to view or log in to your modem settings at http://192.168.1.1.
2. While the modem is turned on, find the Reset button on the back and use a pen or paperclip to hold it for 6-8 seconds, then release.
    
   
3. Wait for the factory reset to complete. Your modem will reboot.
4. Set up your modem again by following its setup guide.
5. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Cable Gateway Pro (CG3000)

Via modem settings (Recommended)

1. Open your web browser and go to http://192.168.0.1
2. Log in with the username "admin" and the default Password found on your modem's barcode sticker, or use your custom password.
   
   Can't log in? Factory reset with the reset button instead.
   
3. Select Management.
4. Select Restore Default Settings, then confirm. 
   
5. Wait for the factory reset to complete. Your modem will reboot.
6. Set up your modem again by following its setup guide.
7. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Using the RESET button

1. This method is not recommended unless you are unable to view or log in to your modem settings at http://192.168.0.1
2. While the modem is turned on, find the RESET button on the back and use a pen or paperclip to hold it for 5-6 seconds, then release.
   
3. Wait for the factory reset to complete. Your modem will reboot.
4. Set up your modem again by following its setup guide.
5. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Cable Gateway Pro (CG2200)

Via modem settings (Recommended)

1. Open your web browser and go to http://192.168.0.1
2. Log in with the default username, "admin" and default password, "admin". If these defaults don't work for you, try leaving both fields blank.
   
   If you have changed the username and/or password from the default, use your custom login details instead.
   
   Can't log in? Factory reset with the reset button instead.
3. Select Management in the top menu bar.
4. Select Security.
5. Set Restore Factory Defaults to Yes, then click Apply.
    
   
   
    
6. A popup message will appear; select OK to continue.
7. Wait for the factory reset to complete. Your modem will reboot.
8. Set up your modem again by following its setup guide.
9. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Using the RESET button

1. This method is not recommended unless you are unable to view or log in to your modem settings at http://192.168.0.1
2. While the modem is turned on, find the reset button on the back and use a pen or paperclip to hold it for 6-8 seconds, then release.
    
   
3. Wait for the factory reset to complete. Your modem will reboot.
4. Set up your modem again by following its setup guide.
5. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Cable Gateway Pro (EPC3940L)

Via modem settings (Recommended)

1. Open your web browser and go to http://192.168.0.1
2. Log in with the default username, "admin" and default password, "password". If these defaults don't work for you, try leaving both fields blank.
    
   If you have changed the username and/or password from the default, use your custom login details instead.
   
   Can't log in? Factory reset with the reset button instead.
3. Select Advanced from the top menu bar.
    
   
   
    
4. Select Administration > Backup/Restore Settings.
    
   
   
    
5. Select Erase Settings. A popup message will appear; select Erase Settings again to continue.
    
   
   
    
6. Wait for the factory reset to complete. Your modem will reboot.
7. You'll see a message saying "The device has been reset...RELOAD". Click RELOAD to return to the modem login stream.
8. Set up your modem again by following its setup guide.
9. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Using the RESET button

1. This method is not recommended unless you are unable to view or log in to your modem settings at http://192.168.0.1
2. While the modem is turned on, find the reset button on the back and use a pen or paperclip to hold it for 6-8 seconds, then release.
   
3. You'll see a message saying "The device has been reset...RELOAD". Click RELOAD to return to the modem login stream.
4. Set up your modem again by following its setup guide.
5. We recommend that you restart any computers or Wi-Fi devices before trying to get online.

 

Here's some information about the iiNet modem you'll get with your order.

The modem shipped under this offer may change without notice based on stock levels and other factors, but it will always work with your iiNet service.

 

Select one of the links below to jump to a query:

These guides will help you set up and use your iiNet modem. You can find the name of your modem on its barcode sticker.

Don't have an iiNet modem? Check out our BYO Modem Setup Guides.

iiNet modems are not locked to iiNet as a service provider and can be used with any compatible internet service.

 

Choose your modem

Picture	Modem
	Wi-Fi Max Modem (HWG2025)
	Wi-Fi Max 5G Modem (5FWA2025)
	VX420-G2V Modem
	Smart Modem Gateway (VX420-G2H)
	Nokia FastMile 3.2 5G Modem
	Sagemcom 5866 5G Modem
	VX220-G2V Modem
	Modem not listed here? See Older modems.

 

Wi-Fi Max Modem

Choose which type of internet you have - this will be mentioned in emails from us about your order:

• Set up nbn FTTP
• Set up nbn FTTC
• Set up nbn FTTB/N
• Set up nbn HFC
• Set up nbn Wireless
• Set up nbn Satellite

 

More guides

• Change Wi-Fi password
• Change modem password
• Factory reset modem
• Modem status lights
• Set up the Mobile Backup
• Set up Parental Controls
• Set up URL Blocking

 

Wi-Fi Max 5G Modem

• Set up 5G Home Broadband

 

More guides

• Change Wi-Fi password
• Change modem password
• Factory reset modem
• Modem status lights
• Set up Parental Controls
• Set up URL Blocking

 

VX420-G2V Modem

Choose which type of internet you have - this will be mentioned in emails from us about your order:

• Set up nbn FTTP
• Set up nbn FTTC
• Set up nbn FTTB/N
• Set up nbn HFC
• Set up nbn Wireless
• Set up nbn Satellite
• Set up Ultra FTTB
• Set up Ultra VDSL2
• Set up Ultra Cable
• Set up FTTH (OptiComm/RedTrain)

 

More guides

• Change Wi-Fi password
• Change modem password
• Factory reset modem
• Modem status lights

 

Smart Modem Gateway (VX420-G2H)

Choose which type of internet you have - this will be mentioned in emails from us about your order:

• Set up Home Wireless Broadband
• Set up nbn FTTP
• Set up nbn FTTC
• Set up nbn FTTB/N
• Set up nbn HFC
• Set up nbn Wireless
• Set up nbn Satellite
• Set up Ultra FTTB
• Set up Ultra VDSL2
• Set up FTTH (OptiComm/RedTrain)

 

More guides  

• Change Wi-Fi password
• Change modem password
• Factory reset modem
• Modem status lights
• Set up Parental Controls
• 4G Backup Service

 

Nokia FastMile 3.2 5G Modem

• Set up 5G Home Broadband

 

More guides

• Change Wi-Fi password
• Change modem password
• Factory reset modem
• Modem status lights

 

Sagemcom 5866 5G Modem    

• Set up 5G Home Broadband

 

More guides

• Change Wi-Fi password
• Change modem password
• Factory reset modem
• Modem status lights

 

VX220-G2V Modem

Choose which type of internet you have - this will be mentioned in emails from us about your order:

• Set up nbn FTTP
• Set up nbn FTTC
• Set up nbn FTTB/N
• Set up nbn HFC
• Set up nbn Wireless
• Set up nbn Satellite
• Set up Ultra FTTB
• Set up Ultra VDSL2
• Set up FTTH (OptiComm/RedTrain)

 

More guides

• Change Wi-Fi password
• Change modem password
• Factory reset modem
• Modem status lights

 

We may provide an interim Mobile Broadband solution with a Pocket Wi-Fi® 4 when your nbn connection or fault is delayed by more than 3 days.

Select one of the links below to jump to a query:

Emergency calls should be used to request help from an emergency service organisation in a life threatening and/or time critical event.

If you’re considering making an emergency call, stay focused, stay relevant and pose these questions to yourself.

• Is someone seriously injured or in need of urgent medical help?
• Is your life or property being threatened?
• Have you just witnessed a serious accident or crime?

If yes, then call triple zero (000). Triple zero calls are free.

You’ll be asked whether you want to speak with:

• Police
• Fire
• Ambulance

Stay calm, don't shout, speak slowly and clearly. Tell them exactly where to go — give an address or location.

Select one of the links below to jump to a query:

This article will explain the status lights found on the Nokia FastMile 3.2 5G Modem, which may be useful during setup and troubleshooting.

This modem was supplied from March 2023 onwards.

The circular LED panel is located on the top of the modem.

Light	State		Meaning
Centre		Off	Modem is turned off.
		Green	4G/LTE signal found.
		Flashing yellow	Searching for network.
		Red	No 4G/LTE signal. Reposition the modem (see ideal location).
		Flashing red (slow)	SIM not detected or possible SIM error. Check the SIM is present in the SIM slot. Please call us on 13 22 58 if the SIM is missing or the issue persists.
		Flashing red (fast)	Factory reset in progress.
		Flashing white	WPS (Wi-Fi Protected Setup) connection is in progress. If the WPS connection is successfully, the LED will quickly flash 3 times. If the WPS connection fails, the LED will flash slowly for 1-2 minutes then return to a state that indicates 4G/LTE signal.
5G		Off	No 5G signal or no active 5G traffic*. Try browsing to a website and if the light remains off, reposition the modem (see ideal location). Please call us on 13 22 58 if the issue persists.
		White	5G signal found.
Signal 3 LEDs above the 5G LED		Off	Modem is turned off or 5G signal not detected. Reposition the modem (see ideal location).
		White	All 3 LEDs will illuminate when there is a very good signal, 2 LEDs means there's a good signal & 1 LED means the signal is weak.

*The 5G LED may turn off when there’s no active flow of data on the network.

iiNet's Remote ID Validation Tool helps to protect you from a transaction being made using your identity without your permission.

How does it work?

We will SMS you a link to the iiNet Remote ID Validation Tool. From there, you will be guided through each step. You will be asked to:

• Take and upload a photograph of your identification document (Australian driver’s licence, Passport of any country or Proof of Age Card)
• Confirm that the written information collected from your ID is correct.
• Take a selfie to establish that you are the owner of the identification provided.

To participate in this remote validation process, you will need to expressly consent to us collecting and using your personal information (including any sensitive information) for this purpose. Check out our Privacy Statement for details on how we handle your personal information.

 

How do we use the data?

The iiNet Remote ID Validation Tool uses biometric measurements from your photo and compares it to your ID to validate a match. It also completes a number of checks on the security features of your ID document to ensure it is legitimate.

Check out our Privacy Statement for details on how we handle your personal information.