Netphone (VoIP) settings
If your iiNet VoIP service supports third-party modems, these settings will help you set up iiNet VoIP on a third-party modem.
Please note: some iiNet VoIP services, such as nbn® Phone, will not work with a third-party modem.
If you have an iiNet modem, VoIP setup is covered in your modem's setup guide.
Select one of the links below to jump to a query:
VoIP settings
Third-party modem settings will vary. Check the manufacturer's website for a guide on how to change your modem's VoIP settings.
| SIP domain: | iinetphone.iinet.net.au |
| SIP server: | See “SIP servers” table below |
| Username: | Your VoIP number (no spaces or brackets) |
| Password: | Your VoIP password |
| Re-registration time interval: | 300 seconds |
| Codec preference: | G.711 A-Law and/or U-Law (if available) otherwise G.729 |
| DNS: | Use SRV records |
| Display name: | iinetphone |
| Proxy IP: | See “SIP servers” table below |
| Registrar IP: | See “SIP servers” table below |
SIP Servers
You should use your state or territory’s SIP server address wherever your modem settings require you to enter the SIP server, Proxy IP or Registrar IP.
| ACT: | sip.act.iinet.net.au |
| NSW: | sip.nsw.iinet.net.au |
| NT: | sip.nt.iinet.net.au |
| QLD: | sip.qld.iinet.net.au |
| SA: | sip.sa.iinet.net.au |
| TAS: | sip.tas.iinet.net.au |
| VIC: | sip.vic.iinet.net.au |
| WA: | sip.wa.iinet.net.au |
Port Settings
If temporarily disabling your firewall fixes any Netphone issues, you should make sure that the following ports aren't blocked by the firewall:
- UDP 5060 - This is the default port for Netphone (Mac OSX users with iChat will need to use port 5070 instead)
- UDP 35000-44999
- UDP CPE Port - The port your CPE uses for RTP (e.g. 8000-8001 or 5061)
VoIP IP Addresses to configure firewalls
Please note: This list provides raw information needed for configuring advanced firewalls for business or complex setups.This is usually not required for residential setups.
IP Address ranges
All of the IP addresses below must be added to your firewall configuration to allow VoIP function.
iiNet uses automatic failover to the next available cluster during maintenance and faults, so your equipment must be able to connect all clusters at any time to maintain reliability.
| Service/Locations | IP Subnets (CIDR) | IP Network Range |
| National Services (Session Balancing) |
203.173.44.0/24 |
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| Brisbane Network (Signalling & Media) |
203.55.228.192/26 |
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| Sydney SBC Cluster (Signalling & Media) |
203.55.231.192/26 |
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| Melbourne SBC Cluster (Signalling & Media) |
203.55.229.192/26 |
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| Adelaide SBC Cluster (Signalling & Media) |
203.2.134.0/25 |
|
| Perth SBC Cluster (Signalling & Media) |
203.59.49.0/26 |
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| Configuration and Firmware (Business Voice services) |
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DNS Servers (for iiNet Internet Customers) |
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NTP Server (Time Sync) (for iiNet Internet Customers) |
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Protocols and Ports
|
Protocol Name |
UDP/TCP | Ports used by Protocol |
| SIP (VoIP Signalling) | Both UDP & TCP |
5060, 5061 & 5070 |
| RTP (VoIP Audio/Video) | UDP Only | 15000-49999 |
| DNS | Both UDP & TCP | 53 |
| NTP (Time Sync) | UDP Only | 123 |
| Configuration and Firmware (Business Voice services) | TCP Only | 80 & 443 |