Connect to Wi-Fi
Choose your operating system to connect to Wi-Fi.
Select one of the links below to jump to a query:
- Connect to Wi-Fi on Windows 11
- Connect to Wi-Fi on Windows 10
- Connect to Wi-Fi on Windows 7
- Connect to Wi-Fi on macOS
- Connect to Wi-Fi on iPhone or iPad
- Connect to Wi-Fi on Android OS
Connect to Wi-Fi on Windows 11
- On your desktop or laptop, click the Network icon in bottom right-hand corner of your screen to bring up the menu.
- Click the arrow next to the Network icon to bring up the list of available Wi-Fi networks.
- Find and click your Wi-Fi network name. If you're using your modem's default Wi-Fi settings, please note that the Wi-Fi network name may also be called a "SSID".
Not seeing your Wi-Fi network? Follow our basic Wi-Fi settings guide for iiNet modems. If your modem isn't from iiNet, you should be able to find help on the manufacturer's website. - If you want to stay connected to the Wi-Fi whenever you're in range, click the Connect Automatically box. Otherwise, just click Connect.
- Enter your Wi-Fi password and click Next to connect to the Wi-Fi. Your computer will remember your password for next time.
Connect to Wi-Fi on Windows 10
- On your desktop, click the Network icon in bottom right-hand corner of your screen. This will bring up a list of available connections.
- Find the name (SSID) of your Wi-Fi network and click on it.
Note: If your Wi-Fi network isn't showing up on your device, follow this guide to check your basic Wi-Fi settings on modems supplied by iiNet. If you have a third-party modem, please check the manufacturer's website for support information. - Ensure Connect Automatically is ticked and then click Connect.
- Enter your Wi-Fi password.
- Click OK to finish. Your computer should remember your password for you from now on.
Connect to Wi-Fi on Windows 7
- On your desktop, click the Network icon in bottom right-hand corner of your screen. This will bring up a list of available connections.
- Find the name (SSID) of your Wi-Fi network and click on it.
Note: If your Wi-Fi network isn't showing up on your device, follow this guide to check your basic Wi-Fi settings on modems supplied by iiNet. If you have a third-party modem, please check the manufacturer's website for support information. - Ensure Connect Automatically is ticked and then click the Connect button.
- You’ll be asked to enter your Security key, which is your Wi-Fi password (WPA). Type it in, and then click OK. Your computer should remember your password for you from now on.
Connect to Wi-Fi on macOS
- In the upper right-hand corner of your screen, click the Wi-Fi icon and select Turn Wi-Fi On.
- Clicking the Wi-Fi icon will now bring up a list of available Wi-Fi networks. Select your network name (SSID) from this list.
Note: If your Wi-Fi network isn't showing up on your device, follow this guide to check your basic Wi-Fi settings on modems supplied by iiNet. If you have a third-party modem, please check the manufacturer's website for support information. - Enter your Wi-Fi password, and then tick Remember this network to ensure your computer remembers your password for you from now on. Click OK to finish.
Connect to Wi-Fi on iPhone or iPad
- Tap the Settings icon to open the Settings menu.
- Tap Wi-Fi.
- Select the name (SSID) of your Wi-Fi network from the list of available connections.
Note: If your Wi-Fi network isn't showing up on your device, follow this guide to check your basic Wi-Fi settings on modems supplied by iiNet. If you have a third-party modem, please check the manufacturer's website for support information. - Enter your Wi-Fi password and then tap Join to finish. Your iOS device should remember your password for you from now on.
Connect to Wi-Fi on Android OS
Android OS may look different depending on your device or software version. If these steps don't work for you, please check the manufacturer's support website.
- Open the Settings app.
- Tap Wi-Fi or Wireless & Networks.
- Turn on the Wi-Fi toggle switch.
- Select the name (SSID) of your Wi-Fi network from the list of available networks.
Note: If your Wi-Fi network isn't showing up on your device, follow this guide to check your basic Wi-Fi settings on modems supplied by iiNet. If you have a third party modem, please check the manufacturer's website for support information. - Enter your Wi-Fi password and then tap the tick to finish. Your Android software should remember your password for you from now on.