Connect to Wi-Fi

Choose your operating system to connect to Wi-Fi.

Select one of the links below to jump to a query:

Connect to Wi-Fi on Windows 11

  1. On your desktop or laptop, click the Network icon in bottom right-hand corner of your screen to bring up the menu.
    Windows 11 network icon
  2. Click the arrow next to the Network icon to bring up the list of available Wi-Fi networks.
    Windows 11 network icon arrow
  3. Find and click your Wi-Fi network name. If you're using your modem's default Wi-Fi settings, please note that the Wi-Fi network name may also be called a "SSID".

    Not seeing your Wi-Fi network? Follow our basic Wi-Fi settings guide for iiNet modems. If your modem isn't from iiNet, you should be able to find help on the manufacturer's website.
  4. If you want to stay connected to the Wi-Fi whenever you're in range, click the Connect Automatically box. Otherwise, just click Connect.
    Windows 11 WiFi Connect
  5. Enter your Wi-Fi password and click Next to connect to the Wi-Fi. Your computer will remember your password for next time.

 

Connect to Wi-Fi on Windows 10

  1. On your desktop, click the Network icon in bottom right-hand corner of your screen. This will bring up a list of available connections. 
    win10wifiicon
  2. Find the name (SSID) of your Wi-Fi network and click on it.

    Note: If your Wi-Fi network isn't showing up on your device, follow this guide to check your basic Wi-Fi settings on modems supplied by iiNet. If you have a third-party modem, please check the manufacturer's website for support information.
  3. Ensure Connect Automatically is ticked and then click Connect.
  4. Enter your Wi-Fi password.
  5. Click OK to finish. Your computer should remember your password for you from now on.

 

Connect to Wi-Fi on Windows 7

  1. On your desktop, click the Network icon in bottom right-hand corner of your screen. This will bring up a list of available connections. 
    Windows 7 WiFi connection 1
  2. Find the name (SSID) of your Wi-Fi network and click on it.

    Note: If your Wi-Fi network isn't showing up on your device, follow this guide to check your basic Wi-Fi settings on modems supplied by iiNet. If you have a third-party modem, please check the manufacturer's website for support information.
  3. Ensure Connect Automatically is ticked and then click the Connect button. 
    Windows 7 WiFi connection 2
  4. You’ll be asked to enter your Security key, which is your Wi-Fi password (WPA). Type it in, and then click OK. Your computer should remember your password for you from now on. 
    Windows 7 WiFi connection 3

 

Connect to Wi-Fi on macOS

  1. In the upper right-hand corner of your screen, click the Wi-Fi icon and select Turn Wi-Fi On
    Mac OS WiFi connection 1
  2. Clicking the Wi-Fi icon will now bring up a list of available Wi-Fi networks. Select your network name (SSID) from this list.

    Note: If your Wi-Fi network isn't showing up on your device, follow this guide to check your basic Wi-Fi settings on modems supplied by iiNet. If you have a third-party modem, please check the manufacturer's website for support information.
    Mac OS WiFi connection 2
  3. Enter your Wi-Fi password, and then tick Remember this network to ensure your computer remembers your password for you from now on. Click OK to finish. 
    Mac OS WiFi connection 3

 

Connect to Wi-Fi on iPhone or iPad

  1. Tap the Settings icon to open the Settings menu.
  2. Tap Wi-Fi
    iOS Wifi
  3. Select the name (SSID) of your Wi-Fi network from the list of available connections. 

    Note: If your Wi-Fi network isn't showing up on your device, follow this guide to check your basic Wi-Fi settings on modems supplied by iiNet. If you have a third-party modem, please check the manufacturer's website for support information.
    iOS Wifi SSID
  4. Enter your Wi-Fi password and then tap Join to finish. Your iOS device should remember your password for you from now on. 
    iOS Wifi Password

  5.  

 

Connect to Wi-Fi on Android OS

Android OS may look different depending on your device or software version. If these steps don't work for you, please check the manufacturer's support website.

  1. Open the Settings app.
    Android Settings
  2. Tap Wi-Fi or Wireless & Networks.
    Android Wifi
  3. Turn on the Wi-Fi toggle switch.
  4. Select the name (SSID) of your Wi-Fi network from the list of available networks.
    Note: If your Wi-Fi network isn't showing up on your device, follow this guide to check your basic Wi-Fi settings on modems supplied by iiNet. If you have a third party modem, please check the manufacturer's website for support information.
    Android SSID
  5. Enter your Wi-Fi password and then tap the tick to finish. Your Android software should remember your password for you from now on.

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