Set up FTTH

Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.

These instructions will work for all iiNet FTTH services, including Opticomm or RedTrain.

Select your modem to get started:

VX420-G2V
 VX420-G2V Modem
Smart Modem Gateway VX420-G2H
 Smart Modem Gateway (VX420-G2H)
VX220-G2V Modem
 VX220-G2V Modem
TPLinkVR1600v_mini
 TP-Link VR1600v
TG789icon100
 TG-789 Broadband Gateway

 

VX420-G2V Modem

  1. Connect the power cable from your modem's Power Port to an electrical outlet.
  2. Find your FTTH Connection Box – this is usually installed on the inside of an exterior wall in your home, sometimes in the garage. Some older installations may be in a cabinet on an outside wall. Examples of connection boxes can be found here.
  3. Connect the included Ethernet cable from the blue WAN port on your modem to the LAN1 or Ethernet 1 port on your FTTH Connection Box.
  4. Make sure the electrical outlet for your modem is on, and press the modem's Power button.
  5. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  6. If you wish to use your iiNet Netphone service, plug a compatible handset into the green Phone port on your modem.
    VX420-G2V FTTH plugin
  7. If you wish to connect your devices via Wi-Fi, you'll find the Wi-Fi name and password on the barcode sticker on the back of your modem.
    VX420-G2V barcode sticker example
  8. Next, it's time to configure your modem settings. On a device that's connected to your modem via Ethernet or Wi-Fi, visit http://192.168.1.1.
  9. Log in with the default username admin and default password admin, or use your custom login details.
  10. Select Internet.
  11. Enter the following settings and hit Save. Allow up to 5 minutes for the new settings to apply.

    Username: Your FTTH broadband username (this can be found in emails about your FTTH service)
    Password: Your FTTH broadband password (please use our password reset tool if you've forgotten your password)
    Confirm Password: Your FTTH broadband password
     
    TP-Link modem PPPoE enter username and password
  12. Check the lights on your modem. If the Internet light is green, you're online!
    VX420-G2V Lights example - WAN connection

We recommend connecting over the 5GHz Wi-Fi channel for faster performance. See Improving Wi-Fi Signal.

 

Smart Modem Gateway (VX420-G2H)

  1. Connect the power cable from your modem's Power Port to an electrical outlet.
  2. Find your FTTH Connection Box – this is usually installed on the inside of an exterior wall in your home, sometimes in the garage. Some older installations may be in a cabinet on an outside wall. Examples of connection boxes can be found here.
  3. Connect the included Ethernet cable from the blue WAN port on your modem to the LAN1 or Ethernet 1 port on your FTTH Connection Box.
  4. Make sure the electrical outlet for your modem is on, and press the modem's Power button.
  5. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  6. If you wish to use your iiNet Netphone service, plug a compatible handset into the green Phone port on your modem.
    Smart Modem Gateway VX420-G2H FTTH plugin
  7. If you wish to connect your devices via Wi-Fi, you'll find the Wi-Fi name and password on the barcode sticker on the back of your modem.
    Home Wireless Gateway barcode sticker - WiFi details
  8. Next, it's time to configure your modem settings. On a device that's connected to your modem via Ethernet or Wi-Fi, visit http://192.168.1.1.
  9. Log in with the default username admin and default password admin, or use your custom login details.
  10. Select Internet.
  11. Enter the following settings then hit Save. Allow up to 5 minutes for the new settings to apply.

    Username: Your FTTH broadband username (this can be found in emails about your FTTH service)
    Password: Your FTTH broadband password (please use our password reset tool if you've forgotten your password)
    Confirm Password: Your FTTH broadband password
     
    TP-Link modem PPPoE enter username and password
  12. Check the lights on your modem. If the Internet light is green, you're online!
    Smart Modem Gateway LED example - NBN

We recommend connecting over the 5GHz Wi-Fi channel for faster performance. See Improving Wi-Fi Signal.

 

VX220-G2V Modem

  1. Connect the power cable from your modem's Power Port to an electrical outlet.
  2. Find your FTTH Connection Box – this is usually installed on the inside of an exterior wall in your home, sometimes in the garage. Some older installations may be in a cabinet on an outside wall. Examples of connection boxes can be found here.
  3. Connect the included Ethernet cable from the blue WAN port on your modem to the LAN1 or Ethernet 1 port on your FTTH Connection Box.
  4. Make sure the electrical outlet for your modem is on, and press the modem's Power button.
  5. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  6. If you wish to use your iiNet Netphone service, plug a compatible handset into the green Phone port on your modem.
    VX220-G2V Modem - FTTH Plugin
  7. If you wish to connect your devices via Wi-Fi, you'll find the Wi-Fi name and password on the barcode sticker on the back of your modem.
    VX220-G2V Modem barcode sticker
  8. Next, it's time to configure your modem settings. On a device that's connected to your modem via Ethernet or Wi-Fi, visit http://192.168.1.1.
  9. Log in with the unique default password found on your modem's barcode sticker, or use your custom password.
  10. Select Internet.
  11. Enter the following settings then hit Save. Allow up to 5 minutes for the new settings to apply.

    Username: Your FTTH broadband username (this can be found in emails about your FTTH service)
    Password: Your FTTH broadband password (please use our password reset tool if you've forgotten your password)
    Confirm Password: Your FTTH broadband password
     
    TP-Link modem PPPoE enter username and password
  12. Check the lights on your modem. If the Internet light is blue, you're online!
    VX220-G2V Modem LEDs

We recommend connecting over the 5GHz Wi-Fi channel for faster performance. See Improving Wi-Fi Signal.

 

TP-Link VR1600v

  1. Connect the power cable from your modem's Power Port to an electrical outlet.
  2. Find your FTTH Connection Box – this is usually installed on the inside of an exterior wall in your home, sometimes in the garage. Some older installations may be in a cabinet on an outside wall. Examples of connection boxes can be found here.
  3. Connect the included Ethernet cable from the blue WAN port on your modem to the LAN1 or Ethernet 1 port on your FTTH Connection Box.
  4. Make sure the electrical outlet for your modem is on, and press the modem's Power button.
  5. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  6. If you wish to use your iiNet Netphone service, plug a compatible handset into the grey Phone1 port on your modem.
    TP-Link VR1600v FTTH plugin diagram
  7. If you wish to connect your devices via Wi-Fi, you'll find the Wi-Fi name and password on the barcode sticker on the back of your modem.
    TP-Link VR1600v barcode sticker example - WiFi details
  8. Next, it's time to configure your modem settings. On a device that's connected to your modem via Ethernet or Wi-Fi, visit http://192.168.1.1.
  9. Log in with the default username admin and default password admin, or use your custom login details.
  10. Select PPPoE.
  11. Enter the following settings:

    Username: Your FTTH broadband username (this can be found in emails about your FTTH service)
    Password: Your FTTH broadband password (please use our password reset tool if you've forgotten your password)
    Confirm Password: Your FTTH broadband password
     
    PPPoE Settings
  12. Hit Save to finish and allow up to 5 minutes for the new settings to apply.
  13. Check the lights on your modem. If the Internet light is green, you're online!

We recommend connecting over the 5GHz Wi-Fi channel for faster performance. See Improving Wi-Fi Signal.

 

TG-789 Broadband Gateway

  1. Connect the power cable from your modem's Power Port to an electrical outlet.
  2. Find your FTTH Connection Box – this is usually installed on the inside of an exterior wall in your home, sometimes in the garage. Some older installations may be in a cabinet on an outside wall. Examples of connection boxes can be found here.
  3. Connect the included Ethernet cable from the red WAN port on your modem to the LAN1 or Ethernet 1 port on your FTTH Connection Box.
  4. Make sure the electrical outlet for your modem is on, and press the modem's Power button.
  5. Allow 15 minutes for your modem to boot up and connect automatically.
  6. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and getting online.
  7. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  8. If you wish to use your iiNet Netphone service, plug a compatible handset into the green Phone1 port on your modem.
    TG-789 FTTH plugin diagram
  9. If you wish to connect your devices via Wi-Fi, you'll find the Wi-Fi name and password on the barcode sticker on the base of your modem.
    TG-789 barcode sticker example - WiFi details

We recommend connecting over the 5GHz Wi-Fi channel for faster performance. See Improving Wi-Fi Signal.

 

FTTH Connection Box examples

ALLOPTIC home 4000

ALLOPTIC home 4000

NEC ME200

NEC ME200

Huawei HG8247

Huawei HG8247

Dasan H690R

Dasan H690R

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