Broadband

Connect to WiFi

Select your operating system: Windows 10 Windows 7 Mac OSX iPhone/iPad Android OS

Set up Home Wireless Broadband

Follow the instructions below to set up your Smart Modem Gateway (VX420-G2H) for Home Wireless Broadband. First, ensure you have:

Cable Gateway Pro CG2200 modem status lights

The article will explain the status lights found on the Cable Gateway Pro CG2200 modem, which may be useful during setup and troubleshooting.

TG-789 Broadband Gateway modem status lights

The article will explain the status lights found on the TG-789 Broadband Gateway modem, which may be useful during setup and troubleshooting.

TP-Link VR1600v modem status lights

The article will explain the status lights found on the TP-Link VR1600v modem, which may be useful during setup and troubleshooting.  

iiNet Modem Change WiFi password

If you have a third party modem, please consult your modem's user manual or check the manufacturer's website for support information. Select your modem:

Unable to access a single website

Website servers can undergo maintenance or suffer outages just like internet connections. Check the website on Down For Everyone or Just Me. If it's down for everyone, you'll need to wait for the site to start responding.

How to set up TP-Link Archer C4000 for NBN HFC

Please follow the steps below to set up your TP-Link Archer C4000.

How to set up TP-Link Archer C4000 for NBN FTTC

Please follow the steps below to set up your TP-Link Archer C4000.

How to set up TP-Link Archer C4000 for NBN FTTP or Wireless

Please follow the steps below to set up your TP-Link Archer C4000.