Additional protocols during the Coronavirus COVID-19 pandemic
The health and safety of our customers, staff and wholesale partners is a priority.
When booking your appointment, you will be asked whether you or anyone…
iiNet relies on NBN Co’s infrastructure to deliver our NBN™ services. On occasion, this infrastructure may be affected by unplanned outages or maintenance which can subsequently affect the NBN™ service we deliver to you.
Please follow the steps below and proceed to next step if the issue persists.
Step 1) Check Network Status
Visit our Network Status page to see if any known issues in your area are affecting your connection.
This article will show you how to reset your computer’s Internet Protocol (TCP/IP) settings to default. This can solve some browsing issues, particularly if your default gateway address is shown as beginning with “169.254”.
Select one of…