Broadband

VX220-G2V Modem status lights

This article will explain the status lights found on the VX220-G2V Modem, which may be useful during setup and troubleshooting.

Sagemcom 5866 modem status lights

This article will explain the status lights found on the 5G Modem (Sagemcom 5866), which may be useful during setup and troubleshooting.

VX420-G2V modem status lights

This article will explain the status lights found on the VX420-G2V modem, which may be useful during setup and troubleshooting.

Troubleshooting 5G Home Broadband for Speed Issues

Turn off your modem for at least 10 seconds. Turn your modem back on and wait approximately 3 minutes for the modem lights to settle. If your modem lights indicate a low signal, move your modem to another location. These tips will help…

Troubleshooting 5G Home Broadband for No Connection

Please note: Your 5G Home Broadband service is only for use at the address nominated on your application. If you've moved home, please see Moving Home and contact us to make arrangements.  

Nokia FastMile modem status lights

This article will explain the status lights found on the 5G Modem (Nokia FastMile) which may be useful during setup and troubleshooting.

Set up 5G Home Broadband

Select your modem

Factors affecting Fixed Wireless broadband speed

This article will provide more information about the factors that can affect the speeds and connectivity of our Fixed Wireless broadband services.

Troubleshooting Home Wireless Broadband Speed Issues

Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait approximately 3 minutes for the modem lights to settle.

Home Wireless Broadband FAQ

Select one of the links below to jump to a query: