How to check for nbn Outages

iiNet relies on nbn®’s infrastructure to deliver our nbn services. On occasion, this infrastructure may be affected by unplanned outages or maintenance which can subsequently affect the nbn service we deliver to you.

Before contacting us, we recommend checking your address for an nbn outage by following these steps:

  1. Visit https://www.nbnco.com.au/support/network-status
  2. Enter your full address and hit Check address.
    NBN Outage Address Check
  3. If your area is affected by an outage, we recommend that you check this page every few hours for updates. Two examples of an outage can be found below.
    NBN Outage Results - Confirmed issue
     
    NBN Outage Results - Possible issue

 

Was this information helpful?

Why was it not helpful?

Please select an option





Thank you for your feedback.