FTTP

Where to find your nbn® AVC ID

From 18 April 2025, if you want to transfer your nbn service to another provider, you’ll need your nbn AVC ID. An nbn AVC ID is a unique 12-digit number that identifies your nbn service, e.g. “AVC123456789000”. nbn AVC IDs are required…

How to set up TP-Link Deco for nbn FTTP

Please follow the steps below to set up your TP-Link Deco.Please note: Most TP-Link Deco modems have at least 2 Ethernet ports that can be used for setup purposes.

How to Factory Reset iiNet Modems

If your modem was purchased elsewhere, please check its user manual or visit the manufacturer's website for support information on how to perform a factory reset. Important: A factory reset will remove all custom settings from a modem,…

Changing the modem login password on iiNet modems

If your modem was purchased elsewhere, please consult your modem's user manual for instructions on how to do this. What is the modem login password and why should I change it? Your modem login password is used to log in to the modem's…

WiFi Modem Details

Here's some information about the iiNet Modem you'll get with your order. Important: The model of modem shipped under this offer may change without notice based on stock levels and other factors. The modem we send you will always be…

iiNet Modem Resources

If your modem is a non-iiNet-supplied modem, please see Non-iiNet Modem Setup Guides.

How to set up TP-Link Archer AX10 for nbn FTTP

Please follow the steps below to set up your TP-Link Archer AX10.

How to set up TP-Link Archer VR400 for nbn FTTP

Please follow the steps below to set up your TP-Link Archer VR400.

How to set up Netgear Nighthawk AX5 for nbn FTTP

Please follow the steps below to set up your Netgear Nighthawk AX5. Before you install your router, attach the antennas to the router. Note: Make sure to match the labels on the antennas with the labels on the router. The antennas must…

How to set up NetComm NF18MESH for nbn FTTP

Please follow the steps below to set up your NetComm NF18MESH modem.