NBN

Troubleshooting NBN FTTP for No Connection

Please follow the steps below and proceed to next step if the issue persists.  

NBN Wireless Connection Box Status Lights

The article will explain the meaning of the status lights found on the NBN™ Connection Box (indoor unit) used for NBN™ Wireless services. These lights may help you quickly check on the status of your NBN™ connection which may be useful…

Set up NBN HFC

This article will show you how to set up NBN™ HFC using the modem currently supplied by iiNet.

How to set up file sharing on a TG-789 Broadband Gateway

This article will show you how to set up file sharing on a TG-789 Broadband Gateway. You can plug in a USB file drive into the TG-789's USB 2.0 port so any computers and other devices connected to your home network via Ethernet or WiFi…

Troubleshooting NBN Satellite for Dropouts

Step by step guidance of troubleshooting NBN Satellite for Dropouts.

Troubleshooting NBN FTTP Dropouts

Please follow the steps below and proceed to next step if the issue persists.

Changing the modem login password on iiNet modems

This article will show you how to change the modem login password on modems purchased from iiNet (excluding the Arris CM820 Cable modem which does not have a modem settings interface). If your modem was purchased elsewhere, please consult…

Troubleshooting NBN HFC for Speed Issues

Please follow the steps below and proceed to next step if the issue persists.

iiNet Broadband Settings List

Setup guides for iiNet modems are available here. You can check which type of broadband you have by checking your address on our website. If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick…

NBN Satellite FAQ

How do I check my eligibility for NBN™ Satellite? Simply visit the NBN Co website enter the full address for your home or business. If your address is eligible for NBN™ Satellite, you may sign up to an iiNet NBN™ Satellite plan through…