Here’s how you can set up a compatible bring-your-own (BYO) modem for iiNet nbn FTTB/N.
Your nbn Phone service and included calls are not available if you use a BYO modem.
Select one of the links below to jump to a query:
Modem…
Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.
Choose…
Your choice of modem and how you set it up in your home could stop you from getting the maximum speed of your internet plan.
Whether you’re re-using a modem from your previous nbn® provider or you bought one from your local computer…
Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.
Choose…
If your nbn FTTP service is running slowly, these steps will help you identify the issue.
Your service may just be affected by planned maintenance. You can check your address on nbn®'s Network status and outages page and our Network…
If your iiNet nbn FTTP service is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps will help you identify the issue.
If your iiNet nbn FTTP service is having dropouts, it means your internet will go offline and come back online intermittently. These steps will help you identify the issue.
If your iiNet nbn FTTC service is running slowly, these steps will help you identify the issue.
Your service may just be affected by planned maintenance. You can check your address on nbn®'s Network status and outages page and our…
If your iiNet nbn FTTC service is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps will help you identify the issue.