Make a one-off payment in Toolbox

Please enter your Customer ID number.

This will allow us to provide information that's relevant to your services.

You will be able to find your Customer ID on any invoices or emails we have sent you.

Please enter your Customer ID.

If you don't have your Customer ID handy, just let us know what your Toolbox looks like.

This article is shown as a result of the customer details you provided.

You can change this selection at any time.

Customers with a failed direct debit please note that payment will be automatically re-attempted once. It may take up to 3 business days for this payment to clear.

If you've never logged into Toolbox before, please see An Introduction to Toolbox.


  1. Log in to Toolbox. The amount owing will be shown in the account overview.
  2. Select Make a payment.

    Note: If your amount owing is $0.00, any payment you make in advance will be held as a credit on your account and used on your next invoice.
    Toolbox payment 1
  3. Enter the amount to pay in the Credit/Charge Amount field, then Proceed.
    Toolbox payment 2
  4. Fill out the required details, including Name on Card, Card Number, Expiration Date and Security Code.
    Note: Any applicable surcharges will be shown on screen.
  5. Click Make payment to finish.
    iiNet Toolbox - Make a payment


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