Set up Ultra Broadband FTTB

Select your hardware to get started:

VX420-G2V
 VX420-G2V Modem only
Adtran G.Fast NTU - Mini
 VX420-G2V Modem with Gfast NTU
FTTB NTU
 VX420-G2V Modem with a Network Termination Unit (NTU)
Smart Modem Gateway VX420-G2H
 Smart Modem Gateway (VX420-G2H) only
FTTB NTU
 Smart Modem Gateway (VX420-G2H) with a Network Termination Unit (NTU)
VX220-G2V Modem
 VX220-G2V Modem only
FTTB NTU
 VX220-G2V Modem with a Network Termination Unit (NTU)
TPLinkVR1600v_mini
 TP-Link VR1600v only
FTTB NTU
 TP-Link VR1600v with a Network Termination Unit (NTU)

Note: If you have an old modem that you don't want to keep, please consider eWaste recycling facilities that may be offered by your local council.

 

VX420-G2V Modem

Follow the instructions below to set up your VX420-G2V Modem for ULTRA FTTB.

First, ensure you have:

  • A message from us advising you to plug in your modem.
  • An electrical outlet near your telephone wall socket.
  1. Connect the power cable from your modem's Power port to an electrical outlet.
  2. Connect a phone cable from the grey DSL port on your modem to your telephone wall socket.
  3. Make sure the electrical outlet for your modem is on, and press the modem's ON/OFF button.
  4. Allow 15 minutes for your modem to boot up and connect automatically.
  5. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and getting online.
    VX420-G2V Lights example
  6. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  7. If you wish to use your ULTRA Phone service, plug a compatible handset into the green PHONE port on your modem.
    VX420-G2V Modem Setup - FTTB
  8. If you wish to connect your devices via WiFi, you'll find the WiFi name and password on the modem's barcode sticker.
    VX420-G2V barcode sticker example

Your modem will automatically connect your devices to the best WiFi network possible (i.e. 5GHz). Older devices may only be able to connect to the slower 2.4GHz WiFi. See Improving WiFi Signal.

VX420-G2V Modem with a Gfast Network Termination Unit (NTU)

Follow the instructions below to set up your ULTRA FTTB.

Note: The Adtran® Gfast NTU is supplied with our ULTRA FTTB250 and FTTB Max plans.

First, ensure you have:

  • A message from us advising you to plug in your modem.
  • Two electrical outlets near your telephone wall socket.
  1. Turn off the power outlet and unplug any power cables.
  2. Use the power cables to connect the Power port on your modem and NTU to power outlets.
  3. Use an ethernet cable to connect your modem’s blue WAN port to your NTU's LAN port.
  4. Use a phone cable to connect your NTU's Gfast port to your phone wall socket.
  5. Turn on the power outlet and press your modem’s ON/OFF button.
  6. .Allow 15 minutes for your modem to boot up and connect automatically.
  7. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and getting online.
    VX420-G2V Lights example - WAN connection
  8. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  9. If you wish to use your ULTRA Phone service, plug a compatible handset into the green PHONE port on your modem.
    VX420-G2V Modem Setup - FTTB with GFast NTU
  10. If you wish to connect your devices via WiFi, you'll find the WiFi name and password on the modem's barcode sticker.
    VX420-G2V barcode sticker example

 

Your modem will automatically connect your devices to the best WiFi network possible (i.e. 5GHz). Older devices may only be able to connect to the slower 2.4GHz WiFi. See Improving WiFi Signal.

 

VX420-G2V Modem with a Network Termination Unit (NTU)

Follow the instructions below to set up your ULTRA FTTB.

First, ensure you have:

  • A message from us advising you to plug in your modem.
  • Your Network Termination Unit (NTU).
  • Two electrical outlets near your telephone wall socket.
  1. Connect the power cables from your modem's Power Port to an electrical outlet.
  2. Connect the power cables from your Network Termination Unit (NTU)'s Power Port to an electrical outlet.
  3. Connect the included phone cable from your modem's grey DSL port to the NTU's LINE port.

    Note: This port may be labelled MODEM if you have an older model of NTU. The port is always located on the right-hand side of the NTU.
  4. Connect the other included phone cable from your NTU's LINE + POWER port to your telephone wall socket.

    Note: This port may labelled UPLINK if you have an older model of NTU. The port is always located on the left-hand side of the NTU.
  5. Make sure the electrical outlets for both devices are on, and press the modem's Power button.
  6. Allow 15 minutes for your modem to boot up and connect automatically.
  7. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and get online.
    VX420-G2V Lights example
  8. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  9. If you wish to use your ULTRA Phone service, plug a compatible handset into the green PHONE port on your modem.
    VX420-G2V ULTRA FTTB plugin with an NTU
  10. If you wish to connect your devices via WiFi, you'll find the WiFi name and password on the barcode sticker at the bottom of your modem. 
    VX420-G2V barcode sticker example

We recommend connecting over the 5GHz WiFi channel for faster performance. See Improving WiFi Signal.

 

Smart Modem Gateway (VX420-G2H)

Follow the instructions below to set up your ULTRA FTTB.

First, ensure you have:

  • A message from us advising you to plug in your modem.
  • An electrical outlet near your telephone wall socket.

Please note: If you choose to re-use your Smart Modem Gateway for ULTRA FTTB, your ULTRA Phone VoIP service will not work.

  1. Connect the power cable from your modem's Power Port to an electrical outlet.
  2. Connect the included phone cable from the grey DSL port on your modem to your telephone wall socket.
  3. Make sure the electrical outlet for your modem is on, and press the modem's Power button.
  4. Allow 15 minutes for your modem to boot up and connect automatically.
  5. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and get online.
    Smart Modem Gateway VDSL2 lights
  6. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
    Smart Modem Gateway FTTB plugin - no phone
  7. If you wish to connect your devices via WiFi, you'll find the WiFi name and password on the barcode sticker at the bottom of your modem. 
    Home Wireless Gateway barcode sticker - WiFi details

We recommend connecting over the 5GHz WiFi channel for faster performance. See Improving WiFi Signal.

 

Smart Modem Gateway (VX420-G2H) with a Network Termination Unit (NTU)

Follow the instructions below to set up your ULTRA FTTB.

First, ensure you have:

  • A message from us advising you to plug in your modem.
  • Your Network Termination Unit (NTU).
  • Two electrical outlets near your telephone wall socket.

Please note: If you choose to re-use your Smart Modem Gateway for ULTRA FTTB, your ULTRA Phone VoIP service will not work.

  1. Connect the power cables from your modem's Power Port to an electrical outlet.
  2. Connect the power cables from your Network Termination Unit (NTU)'s Power Port to an electrical outlet.
  3. Connect the included phone cable from your modem's grey DSL port to the NTU's LINE port.

    Note: This port may be labelled MODEM if you have an older model of NTU. The port is always located on the right-hand side of the NTU.
  4. Connect the other included phone cable from your NTU's LINE + POWER port to your telephone wall socket.

    Note: This port may labelled UPLINK if you have an older model of NTU. The port is always located on the left-hand side of the NTU.
  5. Make sure the electrical outlets for both devices are on, and press the modem's Power button.
  6. Allow 15 minutes for your modem to boot up and connect automatically.
  7. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and get online.
    Smart Modem Gateway VDSL2 lights
  8. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
    Smart Modem Gateway FTTB plugin - with NTU
  9. If you wish to connect your devices via WiFi, you'll find the WiFi name and password on the barcode sticker at the bottom of your modem. 
    Home Wireless Gateway barcode sticker - WiFi details

We recommend connecting over the 5GHz WiFi channel for faster performance. See Improving WiFi Signal.

 

VX220-G2V Modem

First, ensure you have:

  • A message from us advising you to plug in your modem.
  • An electrical outlet near your telephone wall socket.
  1. Connect the power cable from your modem's Power port to an electrical outlet.
  2. Connect a phone cable from the grey DSL port on your modem to your telephone wall socket.
  3. Make sure the electrical outlet for your modem is on, and press the modem's ON/OFF button.
  4. Allow 15 minutes for your modem to boot up and connect automatically.
  5. Check the lights on your modem. If the Internet light is blue, you can start connecting your devices and getting online.
    VX220-G2V Modem LEDs
  6. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  7. If you wish to use your iiNet ULTRA Phone service, plug a compatible handset into the green PHONE port on your modem.
    VX220-G2V Modem - FTTB Modem only Plugin
  8. If you wish to connect your devices via WiFi, you'll find the WiFi name and password on the modem's barcode sticker.
    VX220-G2V Modem barcode sticker

Your modem will automatically connect your devices to the best WiFi network possible (i.e. 5GHz). Older devices may only be able to connect to the slower 2.4GHz WiFi. See Improving WiFi Signal.

 

VX220-G2V Modem with a Network Termination Unit (NTU)

Follow the instructions below to set up your ULTRA FTTB.

First, ensure you have:

  • A message from us advising you to plug in your modem.
  • Your Network Termination Unit (NTU).
  • Two electrical outlets near your telephone wall socket.
  1. Connect the power cables from your modem's Power Port to an electrical outlet.
  2. Connect the power cables from your Network Termination Unit (NTU)'s Power Port to an electrical outlet.
  3. Connect the included phone cable from your modem's grey DSL port to the NTU's LINE port.

    Note: This port may be labelled MODEM if you have an older model of NTU. The port is always located on the right-hand side of the NTU.
  4. Connect the other included phone cable from your NTU's LINE + POWER port to your telephone wall socket.

    Note: This port may labelled UPLINK if you have an older model of NTU. The port is always located on the left-hand side of the NTU.
  5. Make sure the electrical outlets for both devices are on, and press the modem's Power button.
  6. Allow 15 minutes for your modem to boot up and connect automatically.
  7. Check the lights on your modem. If the Internet light is blue, you can start connecting your devices and get online.
    VX220-G2V Modem LEDs
  8. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  9. If you wish to use your iiNet ULTRA Phone service, plug a compatible handset into the green PHONE port on your modem.
    VX220-G2V Modem - FTTB with an NTU Plugin
  10. If you wish to connect your devices via WiFi, you'll find the WiFi name and password on the barcode sticker at the bottom of your modem.
    VX220-G2V Modem barcode sticker

We recommend connecting over the 5GHz WiFi channel for faster performance. See Improving WiFi Signal.

 

TP-Link VR1600v only

Follow the instructions below to set up your ULTRA FTTB.

First, ensure you have:

  • Your TP-Link VR1600v modem.
  • A message from us advising you to plug in your modem.
  • An electrical outlet near your telephone wall socket.
  1. Connect the power cable from your modem's Power Port to an electrical outlet.
  2. Connect the included phone cable from the grey DSL port on your modem to your telephone wall socket.
  3. Make sure the electrical outlet for your modem is on, and press the modem's Power button.
  4. Allow 15 minutes for your modem to boot up and connect automatically.
  5. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and get online.
  6. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  7. If you wish to use your ULTRA Phone service, plug a compatible handset into the grey Phone1 port on your modem.
    TP-Link VR1600v FTTB plugin diagram (no NTU)
  8. If you wish to connect your devices via WiFi, you'll find the WiFi name and password on the barcode sticker at the bottom of your modem. 
    TP-Link VR1600v barcode sticker example - WiFi details

We recommend connecting over the 5GHz WiFi channel for faster performance. See Improving WiFi Signal.

 

TP-Link VR1600v with a Network Termination Unit (NTU)

Follow the instructions below to set up your ULTRA FTTB.

First, ensure you have:

  • Your TP-Link VR1600v modem.
  • The Network Termination Unit (NTU) installed at or delivered to your premises.
  • A message from us advising you to plug in your modem.
  • An electrical outlet near your telephone wall socket.
  1. Connect the power cables from your modem's Power Port to an electrical outlet.
  2. Connect the power cables from your Network Termination Unit (NTU)'s Power Port to an electrical outlet.
  3. Connect the included phone cable from your modem's grey DSL port to the NTU's LINE port.

    Note: This port may be labelled MODEM if you have an older model of NTU. The port is always located on the right-hand side of the NTU.
  4. Connect the other included phone cable from your NTU's LINE + POWER port to your telephone wall socket.

    Note: This port may labelled UPLINK if you have an older model of NTU. The port is always located on the left-hand side of the NTU.
  5. Make sure the electrical outlets for both devices are on, and press the modem's Power button.
  6. Allow 15 minutes for your modem to boot up and connect automatically.
  7. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and get online.
  8. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  9. If you wish to use your ULTRA Phone service, plug a compatible handset into the grey Phone1 port on your modem.
    TP-Link VR1600v FTTB plugin diagram (with NTU)
  10. If you wish to connect your devices via WiFi, you'll find the WiFi name and password on the barcode sticker at the bottom of your modem. 
    TP-Link VR1600v barcode sticker example - WiFi details

We recommend connecting over the 5GHz WiFi channel for faster performance. See Improving WiFi Signal.

 

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