If your modem was purchased elsewhere, please check its user manual or visit the manufacturer's website for support information on how to perform a factory reset.
Important: A factory reset will remove all custom settings from a modem,…
If your modem was purchased elsewhere, please consult your modem's user manual for instructions on how to do this.
What is the modem login password and why should I change it?
Your modem login password is used to log in to the modem's…
Here's some information about the iiNet Modem you'll get with your order.
Important: The model of modem shipped under this offer may change without notice based on stock levels and other factors. The modem we send you will always be…
If your modem was purchased elsewhere, please use Google search results or visit the manufacturer's website for support information. You'll need the iiNet Broadband Settings.
Visit our Network Status page to see any known issues in your area that may be affecting your service speed.
Turn off your modem and leave it off for at least 10 seconds.
Turn your modem back on and wait for the modem lights to settle.…
Visit our Network Status page to see if any known issues in your area are affecting your connection.
Locate your modem and ensure that it's connected correctly.
Visit our Network Status page to see any known issues in your area that may be affecting your connection.
Turn off your modem and leave it off for at least 10 seconds.
Turn your modem back on and wait for the modem lights to settle.…
Where is ULTRA Broadband FTTB available?
The iiNet ULTRA Broadband FTTB network is available in select buildings nationwide. The easiest way to confirm availability is to check your address on our website.