Top up your mobile prepaid balance in Toolbox
If you want to use any calls, text or data that isn't included in your iiNet mobile plan, you'll need to top up your Prepaid Balance in Toolbox.
- Log in to Toolbox and hit Manage Prepaid Balance.
Never logged into Toolbox before? Check out An Introduction to Toolbox. - Select the amount to top up ($10, $20, $50, $100 or $200) and hit Review order.
- You'll see a summary of your purchase. Use the checkbox to agree to the terms and conditions.
- Next, select your payment method. Use my existing payment method is selected by default. Hit Proceed if you wish to continue and your prepaid balance will be applied after your payment clears.
Note: Payments via direct debit may take up to 3 business days to clear. Payment via credit card is recommended for the fastest top up. - Alternatively, select Credit Card and enter the Cardholder Name, Credit Card Name, Expiry Date and CVC to make an immediate payment via credit card. Select Make payment and your prepaid balance will be applied after your payment clears.
Note: Credit card payments typically clear within the hour. Any applicable surcharge will be shown on screen. Ticking the "Save details for all future payments" box will overwrite the payment method for your regular iiNet invoices.



