Top up your mobile prepaid balance in Toolbox

If you want to make use any calls, text or data that isn't included in your iiNet mobile plan, you'll need to top up your Prepaid Balance in Toolbox.

1. Log in to Toolbox.
2. Select Manage Prepaid Balance.
3. Select the amount to top up ($10, $20, $50, $100 or $200) and hit Review order. 
   
4. You'll see a summary of your purchase. Use the checkbox to agree to the terms and conditions.
   
5. Next, select your payment method. An immediate payment using your existing payment method is selected by default. Hit Proceed if you wish to continue and your prepaid balance will be applied after your payment clears.
   Note: Payments via direct debit may take up to 3 business days to clear. Payment via credit card is recommended for the fastest top up.
   
6. Alternatively, select Credit Card and enter the Cardholder Name, Credit Card Name, Expiry Date and CVC to make an immediate payment via credit card. Select Make payment and your prepaid balance will be applied after your payment clears.
   Note: Credit card payments typically clear within the hour. 3% surcharge applies for Amex. Ticking the "Save details for all future payments" box will overwrite the payment method for your regular iiNet invoices.