Factory reset BizPhone handset

Please note: If you have customised your BizPhone handset in any way, such as adding contacts to the directory or changing ringtone settings, these will be removed after a factory reset. However, the Global Address Book will not be affected.

Select your handset:

BizPhone T42S Standard

  1. Press and hold the OK button on your handset for 10 seconds.
  2. Confirm the reset by pressing OK again.
  3. The reset will take approximately 2-5 minutes to complete.
    BizPhone T42S OK button

BizPhone T48S Premium

  1. Press and hold the OK button on your handset for 10 seconds.
  2. Confirm the reset by pressing OK again.
  3. The reset will take approximately 2-5 minutes to complete.
    BizPhone T48S OK button

BizPhone W60P Cordless

  1. Press the OK button on your handset to go to the main menu.
    BizPhone W60P OK button
  2. Select Settings.
    BizPhone W60P Settings button
  3. Scroll down the list and select System Settings.
    BizPhone W60P System Settings
  4. Select Base Reset.
    BizPhone W60P Base Reset
  5. Enter the PIN "0000".
    BizPhone W60P PIN
  6. The base station for the handset will factory reset and download the required configuration from the server.