A factory reset is a last resort to fix a problem with your modem settings, or if you can't remember the modem password. You'll lose all your custom settings including any custom Wi-Fi name and password, so be ready to set up your modem …
Your modem login password is used to log in to the modem's default gateway and change your modem settings.
You'll need a strong custom password if you're going to use Remote Access on your modem. It's also useful to stop guests from being…
Here's some information about the iiNet modem you'll get with your order.
The modem shipped under this offer may change without notice based on stock levels and other factors, but it will always work with your iiNet service.
Select…
These guides will help you set up and use your iiNet modem. You can find the name of your modem on its barcode sticker.
Don't have an iiNet modem? Check out our BYO Modem Setup Guides.
iiNet modems are not locked to iiNet as a service…
If your Ultra Broadband VDSL2 service is having dropouts, it means your internet will go offline and come back online intermittently. These steps will help you identify the issue.
Here's everything you need to know about iiNet Ultra Broadband Fibre to the Building (FTTB) services on the Vision network.
Select one of the links below to jump to a query:
Checking the status lights on your Network Termination Units (NTU) for Ultra Broadband FTTB can be useful for troubleshooting.
Not every FTTB service has an NTU.
Choose your NTU: