Ultra broadband

Ultra VDSL2 Network Termination Unit Status Lights

The article will explain the status lights found on the Network Termination Units (NTU) used on our high-speed Ultra VDSL2 plans.  

How to Factory Reset iiNet Modems

A factory reset is a last resort to fix a problem with your modem settings, or if you can't remember the modem password. You'll lose all your custom settings including any custom Wi-Fi name and password, so be ready to set up your modem …

Changing the modem login password on iiNet modems

Your modem login password is used to log in to the modem's default gateway and change your modem settings. You'll need a strong custom password if you're going to use Remote Access on your modem. It's also useful to stop guests from being…

Wi-Fi Modem Details

Here's some information about the iiNet modem you'll get with your order. The modem shipped under this offer may change without notice based on stock levels and other factors, but it will always work with your iiNet service.   Select…

iiNet Modem Guides

These guides will help you set up and use your iiNet modem. You can find the name of your modem on its barcode sticker. Don't have an iiNet modem? Check out our BYO Modem Setup Guides. iiNet modems are not locked to iiNet as a service…

Older iiNet Modem Guides

These guides will help you set up older iiNet modems. Don't have an iiNet modem? Check out our BYO Modem Setup Guides.  

Ultra Broadband VDSL2 FAQ

Here's everything you need to know about iiNet Ultra Broadband VDSL2. Select one of the links below to jump to a query:

Ultra FTTB Network Termination Unit Status Lights

The article will explain the status lights found on the Network Termination Units (NTU) used for some iiNet Ultra Broadband FTTB services. Select your NTU model

Set up Ultra Broadband Cable

Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them. Not sure…

Troubleshooting Ultra Cable for Speed Issues

If your Ultra Broadband Cable service is running slowly, these steps will help you identify the issue.