Wi-Fi Max Modem status lights
The article will explain the status lights found on the Wi-Fi Max Modem, which may be useful during setup and troubleshooting.
On the front of the modem is a quick reference light. This allows you to quickly see if the modem is working as expected or if there are issues you need to address. There are additional lights on the back of the modem.
| Light | State | Meaning |
|---|---|---|
| Front | Off | Modem has no power or isn't turned on. |
| Solid or Flashing Orange | Modem is powering up & connecting. | |
| Solid Green | Modem is connected. | |
| Flashing Green | Session is down. | |
| Solid Red | Modem is unable to connect. | |
| Flashing Red | Modem has no connection to ISP. | |
| Solid Blue | Mobile connection via Bluetooth is active. | |
| Flashing Blue | Phone is off the hook. | |
| Rear Top Bluetooth / WPS Connectivity |
Off | No Bluetooth or WPS connection request in progress. |
| Solid Blue | Bluetooth connection is active. | |
| Flashing Blue | Bluetooth connection in progress. | |
| Solid Green | WPS connection is active. | |
| Flashing Green | WPS connection in progress. | |
| Flashing Orange | Bluetooth or WPS connection failed. | |
| Rear Middle Internet |
Solid Green |
Modem is connected. |
| Flashing Green | Session is down. | |
| Solid Red | Modem is unable to connect. | |
| Flashing Red | Modem has no connection to ISP. | |
| Rear Bottom Phone |
Off | No Phone service has been activated. |
| Solid Green | Phone successfully registered. | |
| Flashing Green | Phone service initial setup in progress. | |
| Solid Blue | Phone service initial setup failed. | |
| Flashing Blue | Phone is off the hook. |