Wi-Fi Max Modem status lights
Here's what the status lights mean on your Wi-Fi Max Modem.
There's one light on the front of the modem to quickly check the modem status, and a column of 3 lights on the back of the modem. From top to bottom, they are: Bluetooth/WPS Connectivity, Internet, and Phone.
| Light | State and meaning |
|---|---|
| Front | Off = Modem has no power. Orange = Modem has power. This light flashes during startup. Solid green = Modem is connected. Flashing green = Session is down. Solid red = Modem is unable to connect. Flashing red = Modem has no connection to internet service provider. Solid blue = Mobile connection via Bluetooth is active. Flashing blue = Phone is off the hook. |
| Bluetooth / WPS Connectivity Rear top |
Off = No Bluetooth or WPS connection request in progress. Solid blue = Bluetooth connection is active. Flashing blue = Bluetooth connection in progress. Solid green = WPS connection is active. Flashing green = WPS connection in progress. Flashing orange = Bluetooth or WPS connection failed. |
| Internet Rear middle |
Solid green = Modem is connected. Flashing green = Session is down. Solid red = Modem is unable to connect. Flashing red = Modem has no connection to internet service provider. |
| Phone Rear bottom |
Off = No Phone service has been activated. Solid green = Phone successfully registered. Flashing green = Phone service initial setup in progress. Solid blue = Phone service initial setup failed. Flashing blue = Phone is off the hook. |