FTTB/N

Where to find your nbn® AVC ID

From 18 April 2025, if you want to transfer your nbn service to another provider, you’ll need your nbn AVC ID. An nbn AVC ID is a unique 15-character ID number that identifies your nbn service, e.g. “AVC123456789000”. nbn AVC IDs are…

How to Factory Reset iiNet Modems

If your modem was purchased elsewhere, please check its user manual or visit the manufacturer's website for support information on how to perform a factory reset. Important: A factory reset will remove all custom settings from a modem,…

Changing the modem login password on iiNet modems

If your modem was purchased elsewhere, please consult your modem's user manual for instructions on how to do this. What is the modem login password and why should I change it? Your modem login password is used to log in to the modem's…

WiFi Modem Details

Here's some information about the iiNet Modem you'll get with your order. Important: The model of modem shipped under this offer may change without notice based on stock levels and other factors. The modem we send you will always be…

iiNet Modem Resources

If your modem is a non-iiNet-supplied modem, please see Non-iiNet Modem Setup Guides.

How to set up Netgear D6400 for nbn FTTB/N

Please follow the steps below to set up your Netgear D6400. Important: Before you get started, ensure your modem is running the latest firmware from Netgear. Older firmware may not be compatible.

How to set up TP-Link Archer VR400 for nbn FTTB/N

Please follow the steps below to set up your TP-Link Archer VR400.

How to set up NetComm NF18MESH for nbn FTTB/N

Please follow the steps below to set up your NetComm NF18MESH modem.

How to set up NetComm NF18ACV Modem for nbn FTTB/N

Please follow the steps below to set up your NetComm NF18ACV modem.

How to set up D-Link DSL-3890 for nbn FTTB/N

Please follow the steps below to set up your D-Link DSL-3890.