Here's what the status lights mean on your Wi-Fi Max Modem.
There's one light on the front of the modem to quickly check the modem status, and a column of 3 lights on the back of the modem. From top to bottom, they are: Bluetooth/WPS…
The iiNet Wi-Fi Max modem has a Mobile Backup feature, which helps keep you connected even if your main internet connection goes down.
You can set up up to 3 mobile devices (like smartphones or tablets) to act as backup internet sources.…
iiNet relies on nbn®’s infrastructure to deliver our nbn services. On occasion, this infrastructure may be affected by unplanned outages or maintenance which can subsequently affect the nbn service we deliver to you.
Before contacting…
From 18 April 2025, if you want to transfer your nbn service to another provider, you’ll need your nbn AVC ID.
An nbn AVC ID is a unique 15-character ID number that identifies your nbn service, e.g. “AVC123456789000”.
nbn AVC IDs are…
Checking the status lights on your nbn Connection Box (NCB) for nbn HFC can be useful for troubleshooting.
Select one of the links below to jump to a query:
A factory reset is a last resort to fix a problem with your modem settings, or if you can't remember the modem password. You'll lose all your custom settings including any custom Wi-Fi name and password, so be ready to set up your modem …
Your modem login password is used to log in to the modem's default gateway and change your modem settings.
You'll need a strong custom password if you're going to use Remote Access on your modem. It's also useful to stop guests from being…
Here's some information about the iiNet modem you'll get with your order.
The modem shipped under this offer may change without notice based on stock levels and other factors, but it will always work with your iiNet service.
Select…
These guides will help you set up and use your iiNet modem. You can find the name of your modem on its barcode sticker.
Don't have an iiNet modem? Check out our BYO Modem Setup Guides.
iiNet modems are not locked to iiNet as a service…