NBN

Here's what the status lights mean on your nbn Connection Box (NCB) for nbn FTTC. You may need to slide back the panel to see the status lights.  

Without bandwidth control, your modem/router may attempt to upload faster than the speed of your nbn plan, which will result in your connection dropping out as nbn will start discarding information sent across the connection. All modems…

Checking the status lights on your nbn Connection Box (NCB) for nbn Wireless can be useful for troubleshooting.  

This article will walk you through how to gather diagnostics for an nbn speed fault. We may ask you to complete these steps when you contact us about a speed issue with your nbn service. If you get stuck, please call us on 13 22 58 and we…

This article will explain how the different nbn technologies may be connected to your home, including any requirements for nbn equipment installation. If you're looking for nbn setup guides, check out iiNet Modem Guides or BYO Modem Setup…