Satellite

Set up the Mobile Backup feature on the Wi-Fi Max Modem

The iiNet Wi-Fi Max modem has a Mobile Backup feature, which helps keep you connected even if your main internet connection goes down. You can set up up to 3 mobile devices (like smartphones or tablets) to act as backup internet sources.…

How to check for nbn® Outages

iiNet relies on nbn®’s infrastructure to deliver our nbn services. On occasion, this infrastructure may be affected by unplanned outages or maintenance which can subsequently affect the nbn service we deliver to you.   Before contacting…

How to Factory Reset iiNet Modems

A factory reset is a last resort to fix a problem with your modem settings, or if you can't remember the modem password. You'll lose all your custom settings including any custom Wi-Fi name and password, so be ready to set up your modem …

Changing the modem login password on iiNet modems

Your modem login password is used to log in to the modem's default gateway and change your modem settings. You'll need a strong custom password if you're going to use Remote Access on your modem. It's also useful to stop guests from being…

Wi-Fi Modem Details

Here's some information about the iiNet modem you'll get with your order. The modem shipped under this offer may change without notice based on stock levels and other factors, but it will always work with your iiNet service.   Select…

iiNet Modem Guides

These guides will help you set up and use your iiNet modem. You can find the name of your modem on its barcode sticker. Don't have an iiNet modem? Check out our BYO Modem Setup Guides. iiNet modems are not locked to iiNet as a service…

VX220-G2V Modem status lights

Here's what the status lights mean on your VX220-G2V Modem.  

VX420-G2V modem status lights

Here's what the status lights mean on your VX420-G2V modem.  

Older iiNet Modem Guides

These guides will help you set up older iiNet modems. Don't have an iiNet modem? Check out our BYO Modem Setup Guides.  

BYO modem requirements for standard nbn® plans

Whether you’re re-using a modem from your previous nbn® provider or you bought one from your local computer store, most nbn modems will work with iiNet nbn. However, there are a few exceptions that we'll explain here. Select one of the…