Satellite

How to check for nbn® Outages

iiNet relies on nbn®’s infrastructure to deliver our nbn services. On occasion, this infrastructure may be affected by unplanned outages or maintenance which can subsequently affect the nbn service we deliver to you. Before contacting us…

How to Factory Reset iiNet Modems

If your modem was purchased elsewhere, please check its user manual or visit the manufacturer's website for support information on how to perform a factory reset. Important: A factory reset will remove all custom settings from a modem,…

Changing the modem login password on iiNet modems

Your modem login password is used to log in to the modem's default gateway and change your modem settings. You'll need a strong custom password if you're going to use Remote Access on your modem. It's also useful to stop guests from being…

Wi-Fi Modem Details

Here's some information about the iiNet Modem you'll get with your order. Important: The model of modem shipped under this offer may change without notice based on stock levels and other factors. The modem we send you will always be…

iiNet Modem Guides

Don't have an iiNet modem? Check out our BYO Modem Setup Guides.

VX220-G2V Modem status lights

This article will explain the status lights found on the VX220-G2V Modem, which may be useful during setup and troubleshooting.

VX420-G2V modem status lights

This article will explain the status lights found on the VX420-G2V modem, which may be useful during setup and troubleshooting.

Legacy iiNet Modem Resources

If your modem was purchased elsewhere, please check the manufacturer's website for support information. You'll need the iiNet Broadband Settings.  

BYO modem requirements for standard nbn® plans

Whether you’re re-using a modem from your previous nbn® provider or you bought one from your local computer store, most nbn modems will work with iiNet nbn. However, there are a few exceptions that we'll explain here. Select one of the…

Set up nbn® Satellite

Select your modem to get started: