Satellite

VX220-G2V Modem status lights

This article will explain the status lights found on the VX220-G2V Modem, which may be useful during setup and troubleshooting.

VX420-G2V modem status lights

This article will explain the status lights found on the VX420-G2V modem, which may be useful during setup and troubleshooting.

How to check for NBN Network Outages

iiNet relies on NBN Co’s infrastructure to deliver our NBN™ services. On occasion, this infrastructure may be affected by unplanned outages or maintenance which can subsequently affect the NBN™ service we deliver to you. Before contacting…

Legacy iiNet Modem Resources

If your modem was purchased elsewhere, please use Google search results or visit the manufacturer's website for support information. You'll need the iiNet Broadband Settings.  

NBN BYO modem hardware compatibility

This article lists NBN hardware compatibility for BYO modems on standard NBN plans. Whether you’re re-using an NBN modem from a previous provider or purchased one from your local computer/electronics store or leading retailers such as…

How to set up file sharing on a TG-789 Broadband Gateway

You can plug in a USB file drive into the TG-789's USB 2.0 port so any computers and other devices connected to your home network via Ethernet or WiFi can access the files on the drive. The following file systems are supported: NTFS…

NBN Satellite FAQ

How do I check my eligibility for NBN™ Satellite? Simply visit the NBN Co website enter the full address for your home or business. If your address is eligible for NBN™ Satellite, you may sign up to an iiNet NBN™ Satellite plan through…

NBN Satellite Connection Box Status Light

The article will explain the status light found on the NBN™ Connection Box supplied for iiNet NBN™ Satellite services, which may be useful when troubleshooting NBN™ Satellite connection issues or speed issues. Status lights The NBN™…

NBN Satellite Fair Use Policy FAQ

This Fair Use Policy is implemented at a wholesale level, which means it applies to all NBN™ Satellite services nationwide including iiNet, Westnet, and any other retail service provider of NBN™ Satellite. We're proud to provide…

Changing the modem login password on iiNet modems

If your modem was purchased elsewhere, please consult your modem's user manual for instructions on how to do this. Your modem login password is used to log in to the modem's default gateway where you can change your modem settings. If…