The iiNet Wi-Fi Max modem has a Mobile Backup feature, which helps keep you connected for work, streaming or browsing, even if your main internet connection goes down.
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iiNet relies on nbn®’s infrastructure to deliver our nbn services. On occasion, this infrastructure may be affected by unplanned outages or maintenance which can subsequently affect the nbn service we deliver to you.
Before contacting…
A factory reset is a last resort to fix a problem with your modem settings, or if you can't remember the modem password. You'll lose all your custom settings including any custom Wi-Fi name and password, so be ready to set up your modem …
Your modem login password is used to log in to the modem's default gateway and change your modem settings.
You'll need a strong custom password if you're going to use Remote Access on your modem. It's also useful to stop guests from being…
Your choice of modem and how you set it up in your home could stop you from getting the maximum speed of your internet plan.
Whether you’re re-using a modem from your previous nbn® provider or you bought one from your local computer…
This article will explain how the different nbn technologies may be connected to your home, including any requirements for nbn equipment installation.
If you're looking for nbn setup guides, check out iiNet Modem Guides or BYO Modem Setup…
This article will walk you through how to gather diagnostics for an nbn speed fault. We may ask you to complete these steps when you contact us about a speed issue with your nbn service.
If you get stuck, please call us on 13 22 58 and we…