Satellite

Gathering diagnostics for an nbn® speed issue

This article will walk you through how to gather diagnostics for an nbn speed fault. One of our friendly Customer Service Representatives may ask you to complete these steps when you contact us to troubleshoot a speed issue with your nbn…

nbn® Satellite Fair Use Policy FAQ

This information applies to nbn Satellite services provided by iiNet before 6 December 2023. nbn® has created a Fair Use Policy to help protect national service quality on the nbn Satellite network. Please note that this Fair Use Policy…

Troubleshooting nbn® Satellite

Choose your issue to get started. Select one of the links below to jump to a query: