Broadband

Please note: Your Home Wireless Broadband service is only for use at the address nominated on your application. If you've moved home, please see Moving Home and contact us to make arrangements.  

The article will explain the status lights found on the Smart Modem Gateway (VX420-G2H), which may be useful during setup and troubleshooting.

Select your operating system: Windows 10 Windows 7 Mac OSX iPhone/iPad Android OS

Follow the instructions below to set up your Smart Modem Gateway (VX420-G2H) for Home Wireless Broadband. First, ensure you have:

The article will explain the status lights found on the Cable Gateway Pro CG2200 modem, which may be useful during setup and troubleshooting.

The article will explain the status lights found on the TG-789 Broadband Gateway modem, which may be useful during setup and troubleshooting.

The article will explain the status lights found on the TP-Link VR1600v modem, which may be useful during setup and troubleshooting.  

If you have a third party modem, please consult your modem's user manual or check the manufacturer's website for support information. Select your modem:

Website servers can undergo maintenance or suffer outages just like internet connections. Check the website on Down For Everyone or Just Me. If it's down for everyone, you'll need to wait for the site to start responding.

Please follow the steps below to set up your TP-Link Archer C4000.