Set up Interim Mobile Broadband

We may provide an interim Mobile Broadband solution with a Pocket Wi-Fi® 4 when your nbn connection or fault is delayed by more than 3 days.

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Set up your Pocket Wi-Fi® 4

  1. Insert the SIM into the slot with its chip side facing down and the notched side facing out.
  2. Use the supplied power cable to connect the Pocket Wi-Fi® 4 to an electrical socket. You’ll see a charge indicator on the screen.
  3. Once fully charged, press and hold the Power button on the side of the Pocket Wi-Fi®4 4G until it lights up.
    Note: The device automatically searches for the mobile network after it is powered on and the LED signal light will turn white.
  4. Connect the Pocket Wi-Fi® 4 to your devices to access the Internet. Refer to the Reminder Card in the box or remove the back cover to view the default Wi-Fi name (SSID) and password (WIFI KEY).
    Pocket WiFi® 4 - WiFi Details
    Note: You can also connect a computer to the Pocket Wi-Fi® 4 using the Micro USB cable included. You’d be using a Local Area Network (LAN), instead of Wi-Fi, so it should automatically connect.

 

Changing the Wi-Fi name and password

  1. On a device that's connected to your Pocket Wi-Fi®4, open your web browser and go to https://pocket.wifi or https://192.168.0.1.
    Note: If you’re connected to the Pocket Wi-Fi® 4 using the Micro USB cable from your PC, you can also open the dashboard by clicking on the shortcut icon on your desktop.
  2. Log in with the default password “admin”, or use your custom password.
    Note: If you’ve changed the admin password but don’t remember it, you can reset it by factory resetting the device.
  3. From the Pocket Wi-Fi tab, select Wi-Fi and then click Security.
  4. Enter your desired network name in the SSID field.
  5. Enter your desired new password in the Key field.
  6. Hit Save to finish.

 

Troubleshooting

Unable to connect to the Internet

  1. Make sure the Pocket Wi-Fi® 4 is turned on and has sufficient battery charge.
    Press the Power button to bring the Pocket Wi-Fi® 4 out of sleep mode.
  2. Make sure you're in an area with iiNet mobile coverage.
  3. Restart the Pocket Wi-Fi®.
  4. The Pocket Wi-Fi® can support a maximum of 10 devices. You can disconnect some devices by simply turning them off.

Factory reset your Pocket Wi-Fi® 4

This is recommended as a last resort.

  1. While the Pocket Wi-Fi® 4 is on, take off the back cover and find the reset button.
    Pocket WiFi® 4 - Reset button
  2. Using a pen or paper clip, press the rest button and hold it down for 5 seconds, until it restarts.
  3. Replace the battery cover. Once the device restarts, it will be restored to factory settings, including the Wi-Fi network name (SSID) and password (Wi-Fi Key).

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