Set up Interim Mobile Broadband
We may provide an interim Mobile Broadband solution with a Pocket Wi-Fi® 4 when your nbn connection or fault is delayed by more than 3 days.
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Set up your Pocket Wi-Fi® 4
- Insert the SIM into the slot with its chip side facing down and the notched side facing out.
- Use the supplied power cable to connect the Pocket Wi-Fi® 4 to an electrical socket. You’ll see a charge indicator on the screen.
- Once fully charged, press and hold the Power button on the side of the Pocket Wi-Fi®4 4G until it lights up.
Note: The device automatically searches for the mobile network after it is powered on and the LED signal light will turn white. - Connect the Pocket Wi-Fi® 4 to your devices to access the Internet. Refer to the Reminder Card in the box or remove the back cover to view the default Wi-Fi name (SSID) and password (WIFI KEY). Note: You can also connect a computer to the Pocket Wi-Fi® 4 using the Micro USB cable included. You’d be using a Local Area Network (LAN), instead of Wi-Fi, so it should automatically connect.
Changing the Wi-Fi name and password
- On a device that's connected to your Pocket Wi-Fi®4, open your web browser and go to https://pocket.wifi or https://192.168.0.1.
Note: If you’re connected to the Pocket Wi-Fi® 4 using the Micro USB cable from your PC, you can also open the dashboard by clicking on the shortcut icon on your desktop. - Log in with the default password “admin”, or use your custom password.
Note: If you’ve changed the admin password but don’t remember it, you can reset it by factory resetting the device. - From the Pocket Wi-Fi tab, select Wi-Fi and then click Security.
- Enter your desired network name in the SSID field.
- Enter your desired new password in the Key field.
- Hit Save to finish.
Troubleshooting
Unable to connect to the Internet
- Make sure the Pocket Wi-Fi® 4 is turned on and has sufficient battery charge.
Press the Power button to bring the Pocket Wi-Fi® 4 out of sleep mode. - Make sure you're in an area with iiNet mobile coverage.
- Restart the Pocket Wi-Fi®.
- The Pocket Wi-Fi® can support a maximum of 10 devices. You can disconnect some devices by simply turning them off.
Factory reset your Pocket Wi-Fi® 4
This is recommended as a last resort.
- While the Pocket Wi-Fi® 4 is on, take off the back cover and find the reset button.
- Using a pen or paper clip, press the rest button and hold it down for 5 seconds, until it restarts.
- Replace the battery cover. Once the device restarts, it will be restored to factory settings, including the Wi-Fi network name (SSID) and password (Wi-Fi Key).