Here’s how you can set up a compatible bring-your-own (BYO) modem for iiNet FTTH on the Opticomm or RedTrain network.
Your Netphone service and included calls are not available if you use a BYO modem.
Select one of the links below to…
A factory reset is a last resort to fix a problem with your modem settings, or if you can't remember the modem password. You'll lose all your custom settings including any custom Wi-Fi name and password, so be ready to set up your modem …
Your modem login password is used to log in to the modem's default gateway and change your modem settings.
You'll need a strong custom password if you're going to use Remote Access on your modem. It's also useful to stop guests from being…
Here's some information about the iiNet modem you'll get with your order.
The modem shipped under this offer may change without notice based on stock levels and other factors, but it will always work with your iiNet service.
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These guides will help you set up and use your iiNet modem. You can find the name of your modem on its barcode sticker.
Don't have an iiNet modem? Check out our BYO Modem Setup Guides.
iiNet modems are not locked to iiNet as a service…
We may provide an interim Mobile Broadband solution with a Pocket Wi-Fi® 4 when your nbn connection or fault is delayed by more than 3 days.
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If your iiNet FTTH (Opticomm or Redtrain) service is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps will help you identify the issue.
Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.
These…