Other Broadband

How to Factory Reset iiNet Modems

If your modem was purchased elsewhere, please check its user manual or visit the manufacturer's website for support information on how to perform a factory reset. Important: A factory reset will remove all custom settings from a modem,…

Changing the modem login password on iiNet modems

If your modem was purchased elsewhere, please consult your modem's user manual for instructions on how to do this. What is the modem login password and why should I change it? Your modem login password is used to log in to the modem's…

WiFi Modem Details

Here's some information about the iiNet Modem you'll get with your order. Important: The model of modem shipped under this offer may change without notice based on stock levels and other factors. The modem we send you will always be…

iiNet Modem Resources

If your modem is a non-iiNet-supplied modem, please see Non-iiNet Modem Setup Guides.

Set up Interim Mobile Broadband

We may provide an interim Mobile Broadband solution when an nbn connection or fault is delayed by more than 3 days. Select your modem to get started:  

Troubleshooting FTTH for No Connection

This guide applies to non-NBN™ Fibre to the Home (FTTH) services such as OptiComm or RedTrain.  

Troubleshooting FTTH for Speed Issues

This guide applies to non-NBN™ Fibre to the Home (FTTH) services such as OptiComm or RedTrain.  

Set up FTTH

Select your modem to get started:

Legacy iiNet Modem Resources

If your modem was purchased elsewhere, please use Google search results or visit the manufacturer's website for support information. You'll need the iiNet Broadband Settings.