Broadband

How to set up file sharing on a TG-789 Broadband Gateway

You can plug in a USB file drive into the TG-789's USB 2.0 port so any computers and other devices connected to your home network via Ethernet or WiFi can access the files on the drive. The following file systems are supported: NTFS…

Set up Guest WiFi on TG-1 or TG-789 Broadband Gateway

Guest WiFi allows you to share your internet access with friends and family who visit without giving them your main WiFi password.

Nokia FastMile 3.2 5G Modem status lights

This article will explain the status lights found on the Nokia FastMile 3.2 5G Modem, which may be useful during setup and troubleshooting. This modem was supplied from March 2023 onwards.

How to Factory Reset iiNet Modems

If your modem was purchased elsewhere, please check its user manual or visit the manufacturer's website for support information on how to perform a factory reset. Important: A factory reset will remove all custom settings from a modem,…

Changing the modem login password on iiNet modems

If your modem was purchased elsewhere, please consult your modem's user manual for instructions on how to do this. What is the modem login password and why should I change it? Your modem login password is used to log in to the modem's…

WiFi Modem Details

Important: The model of modem shipped under this offer may change without notice based on stock levels and other factors. The modem we send you will always be suitable for your selected plan.    NBN® plans NBN® services include NBN®…

iiNet Modem Resources

If your modem is a non-iiNet-supplied modem, please see Non-iiNet Modem Setup Guides.

Set up Interim Mobile Broadband

We may provide an interim Mobile Broadband solution when an nbn connection or fault is delayed by more than 3 days. Select your modem to get started:  

How to set up TP-Link Deco for nbn FTTC

Please follow the steps below to set up your TP-Link Deco.Please note: Most TP-Link Deco modems have at least 2 Ethernet ports that can be used for setup purposes.

How to set up TP-Link Archer VR400 for nbn FTTC

Please follow the steps below to set up your TP-Link Archer VR400.