The article will explain the status lights found on the nbn Connection Box (NCB) used for nbn Fibre to the Curb (FTTC) services, which may be useful for troubleshooting.
Status lights
The status lights may be covered by a small sliding…
The article will explain the status lights found on the Network Termination Units (NTU) used for some iiNet Ultra Broadband FTTB services.
Select your NTU model
Without bandwidth control, your modem/router may attempt to upload faster than the speed of your nbn plan, which will result in your connection dropping out as nbn will start discarding information sent across the connection.
All modems…
The article will explain the meaning of the status lights found on the nbn Connection Box (indoor unit) used for nbn Wireless services. These lights may help you quickly check on the status of your nbn connection which may be useful when…
This article will walk you through how to gather diagnostics for an nbn speed fault. One of our friendly Customer Service Representatives may ask you to complete these steps when you contact us to troubleshoot a speed issue with your nbn…
This article will explain how the different nbn technologies may be connected to your home, including any requirements for nbn equipment installation.
If you're looking for nbn setup guides, check out iiNet Modem Resources or Non-iiNet…
If your BYO modem is still offline after you've plugged it in, you may need to update some settings. All other settings should be left as default.
Not sure how to update your modem's settings? We've got some nbn setup guides for popular…