iiNet Broadband Settings List

If your BYO modem is still offline after you've plugged it in, you may need to update some settings. All other settings should be left as default.

Not sure how to update your modem's settings? We've got some nbn setup guides for popular modems here. If your modem isn't listed, please check the manufacturer's website for a guide.

Select one of the links below to jump to a query:

nbn® FTTP, nbn® FTTC & nbn® HFC

If you choose to BYO modem, your nbn Phone service and included calls won’t be available.

Internet Service Provider (ISP): Other (Do not select "iiNet")
Mode/Modulation: WAN
Connection Type/Mode/WAN Type:

PPPoE^
VLAN: If your nbn plan was activated before March 2023*: ON or Enabled (or you may need to set the VLAN networking standard, 802.1q)
VLAN Tagging: If your nbn plan was activated before March 2023*: ON or Enabled
VLAN ID: If your nbn plan was activated before March 2023*: 2
VLAN 802.1p/VLAN Priority: If your nbn plan was activated before March 2023*: 0 (or set VLAN Priority to Disable)
Username: Enter your full username here e.g. example@iinet.net.au
Password: Enter your password (Forgotten password?)
DNS: 203.0.178.191 or 203.215.29.191

^ If your nbn plan is provided through our legacy billing system, you may need to use IPoE or Dynamic IP Address instead of PPPoE. Call us on 13 22 58 if you’re not sure.
* If your nbn plan was activated after March 2023 or does not include an nbn Phone service, please turn all VLAN settings OFF.

 

nbn® FTTB/FTTN

Modems must support VDSL2. If you choose to BYO modem, your nbn Phone service and included calls won’t be available.

TP-Link modems: If enabling IPTV/VLAN, "Mode" must be set to "Custom" ("NBN Australia" will not work).

D-Link modems: Go to Settings > Internet > PTM and set Interface to "PTM-1". Then in Settings > Internet > IPv4, set PVC to "PTM-1" and VLAN ID to 2.

Internet Service Provider (ISP): Other (Do not select "iiNet")
DSL Standard/Mode/Modulation: VDSL2
Connection Type/Mode/WAN Type: PPPoE^
VDSL Profile: 17a Multi Mode
VDSL Connection Type: PTM
VLAN: If your nbn plan was activated before March 2023*: ON or Enabled (or you may need to set the VLAN networking standard, 802.1q)
VLAN/802.1q Tagging: If your nbn plan was activated before March 2023*: ON or Enabled
VLAN ID: If your nbn plan was activated before March 2023*: 2
VLAN 802.1p/VLAN Priority: If your nbn plan was activated before March 2023*: 0 (or set VLAN Priority to Disable)
Username: Enter your full username e.g. example@iinet.net.au
Password: Enter your password (Forgotten password?)
G.INP: Enabled
G.Vector: Enabled
DNS: 203.0.178.191 or 203.215.29.191
SOS (Save Our Showtime): Supported – if your modem doesn’t support SOS-ROC, check the manufacturer’s website for a firmware upgrade to add support for this feature.
ROC (Robust Overhead Channel): Supported – if your modem doesn’t support SOS-ROC, check the manufacturer’s website for a firmware upgrade to add support for this feature.

^ If your nbn plan is provided through our legacy billing system, you may need to use IPoE or Dynamic IP Address instead of PPPoE. Call us on 13 22 58 if you’re not sure.
* If your nbn plan was activated after March 2023 or does not include an nbn Phone service, please turn all VLAN settings OFF.

 

nbn® Wireless & nbn® Satellite

Internet Service Provider (ISP): Other (Do not select "iiNet")
Mode/Modulation: WAN
Connection Type/Mode/WAN Type:

PPPoE
VLAN^: ON or Enabled (or you may need to set the VLAN networking standard, 802.1q)
VLAN Tagging: ON or Enabled
VLAN ID: 2
VLAN 802.1p/VLAN Priority: 0 (or set VLAN Priority to Disable)
Username: Enter your full username here e.g. example@iinet.net.au
Password: Enter your password (Forgotten password?)
DNS: 203.0.178.191 or 203.215.29.191

 ^ If your nbn plan is provided through our legacy billing system, you’ll need to turn all VLAN settings OFF. Call us on 13 22 58 if you’re not sure.

 

Ultra VDSL2

Modems must support VDSL2. VDSL2 Phone and included calls will not be available if you choose to BYO modem.

DSL Standard/Mode/Modulation: VDSL2
Connection Type/Mode/WAN Type: PPPoE
VDSL Profile: 17a Multi Mode
VLAN: Enabled/on (or you may need to set the VLAN networking standard, 802.1q)
VLAN ID: 10
Username: N/A
Password: N/A
G.INP: Enabled
G.Vector: Enabled
DNS: 203.0.178.191 or 203.215.29.191

 

Ultra Cable & Ultra FTTB

You must use the modem supplied by us, which auto-configures with all the required settings. Connections using BYO modems are not supported but you can connect your own WiFi router to your Cable modem to handle your WiFi network.

 

Home Wireless Broadband & 5G Home Broadband

You must use modem supplied by us, which auto-configures with all the required settings. Connections using BYO modems are not possible as your SIM will not work in other devices.

 

RedTrain Fibre to the Home (FTTH)

Not sure if your FTTH service is OptiComm or RedTrain? Call us on 13 22 58.

Internet Service Provider (ISP): Other (Do not select "iiNet")
Mode/Modulation: WAN
Connection Type/Mode/WAN Type:

IPoE or Dynamic IP address (If this doesn't work, try PPPoE - this setting is required for select locations)
Username (required if using PPPoE): Enter your full username e.g. example@iinet.net.au - you'll find this in emails about your FTTH service
Password (required if using PPPoE): Enter your password (Forgotten password?)
DNS: 203.0.178.191 or 203.215.29.191

 

OptiComm Fibre to the Home (FTTH)

Not sure if your FTTH service is OptiComm or RedTrain? Call us on 13 22 58.

Internet Service Provider (ISP): Other (Do not select "iiNet")
Mode/Modulation: WAN
Connection Type/Mode/WAN Type:

PPPoE
Username: Enter your full username e.g. example@iinet.net.au - you'll find this in emails about your FTTH service
Password: Enter your password (Forgotten password?)
DNS: 203.0.178.191 or 203.215.29.191

 

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