iiNet Broadband Settings List
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This will allow us to provide information that's relevant to your services.
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nbn setup guides for popular non-iiNet modems are available here.
If your third-party modem still isn't online after you've plugged it in, you may need to configure additional settings listed in this article. Please check the manufacturer's website for support information if you're not sure how to do this.
If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup, simply leave it as the default.
Select one of the links below to jump to a query:
- nbn® Fibre to the Building or Node (FTTB/FTTN)
- nbn® FTTC or HFC
- nbn® FTTP
- RedTrain Fibre to the Home (FTTH)
- OptiComm Fibre to the Home (FTTH)
- nbn® Satellite or Wireless
- ULTRA Broadband
nbn® Fibre to the Building or Node (FTTB/FTTN)
Modems must support VDSL2.
| Internet Service Provider (ISP): | Other (Do not select "iiNet") |
| DSL Standard/Mode/Modulation: | VDSL2 |
| Connection Type/Mode/WAN Type: | IPoE or Dynamic IP address |
| VDSL Profile: | 17a Multi Mode |
| Username: | N/A |
| Password: | N/A |
| G.INP: | Enabled |
| G.Vector: | Enabled |
| DNS: | 203.0.178.191 or 203.215.29.191 |
nbn® FTTC or HFC
If you use a third-party modem, your nbn phone service (and any calls) will not be available.
| Internet Service Provider (ISP): | Other (Do not select "iiNet") |
| DSL Standard/Mode/Modulation: | Ethernet/WAN |
| Connection Type/Mode/WAN Type: | PPPoE |
| VLAN: | Enabled/on (or you may need to set the VLAN networking standard, 802.1q) |
| VLAN ID: | 2 |
| Username: | Enter your full username here e.g. example@iinet.net.au |
| Password: | Enter your password (Forgotten password?) |
| DNS: | 203.0.178.191 or 203.215.29.191 |
nbn® FTTP
If you use a third-party modem, your included phone service (and any calls) will not be available.
| Internet Service Provider (ISP): | Other (Do not select "iiNet") |
| Mode/Modulation: | WAN |
| Connection Type/Mode/WAN Type: |
IPoE or Dynamic IP address (If this doesn't work, try PPPoE - this setting is required for select locations) |
| Username (required if using PPPoE): | Enter your full username e.g. example@iinet.net.au |
| Password (required if using PPPoE): | Enter your password (Forgotten password?) |
| DNS: | 203.0.178.191 or 203.215.29.191 |
RedTrain Fibre to the Home (FTTH)
Not sure if your FTTH service is OptiComm or RedTrain? Call us on 13 22 58.
| Internet Service Provider (ISP): | Other (Do not select "iiNet") |
| Mode/Modulation: | WAN |
| Connection Type/Mode/WAN Type: |
IPoE or Dynamic IP address (If this doesn't work, try PPPoE - this setting is required for select locations) |
| Username (required if using PPPoE): | Enter your full username e.g. example@iinet.net.au - you'll find this in emails about your FTTH service |
| Password (required if using PPPoE): | Enter your password (Forgotten password?) |
| DNS: | 203.0.178.191 or 203.215.29.191 |
OptiComm Fibre to the Home (FTTH)
Note: We're moving all OptiComm FTTH customers from IPoE to PPPoE before 31 December 2024. We'll contact you with more information if you're affected by this change.
Not sure if your FTTH service is OptiComm or RedTrain? Call us on 13 22 58.
| Internet Service Provider (ISP): | Other (Do not select "iiNet") |
| Mode/Modulation: | WAN |
| Connection Type/Mode/WAN Type: |
IPoE or Dynamic IP address (If this doesn't work, try PPPoE - this setting is required for select locations) |
| Username (required if using PPPoE): | Enter your full username e.g. example@iinet.net.au - you'll find this in emails about your FTTH service |
| Password (required if using PPPoE): | Enter your password (Forgotten password?) |
| DNS: | 203.0.178.191 or 203.215.29.191 |
nbn® Satellite or Wireless
| Internet Service Provider (ISP): | Other (Do not select "iiNet") |
| Mode/Modulation: | WAN |
| Connection Type/Mode/WAN Type: |
PPPoE |
| Username: | Enter your full username here e.g. example@iinet.net.au |
| Password: | Enter your password (Forgotten password?) |
| DNS: | 203.0.178.191 or 203.215.29.191 |
ULTRA Broadband
All ULTRA Broadband (FTTB, Cable & VDSL2) connections must use the modem supplied by us, which will auto-configure with all the required settings.
Connections using third-party hardware are not supported, however, you may choose to connect your own WiFi router to the supplied modem to handle your home WiFi network.