NBN Wireless Connection Box Status Lights

The article will explain the meaning of the status lights found on the NBN™ Connection Box (indoor unit) used for NBN™ Wireless services. These lights may help you quickly check on the status of your NBN™ connection which may be useful when troubleshooting issues.

Status lights

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Light State Meaning
POWER Off No power supply. All other lights will be off if the Connection Box has no power.
Red Connection Box is operating on backup battery power and power is low (if a battery has been fitted).
Green Connection Box has power.
Flashing Green Connection Box is operating on backup battery power (if a battery has been fitted).
STATUS Off Connection Box has no power or is in an unexpected state.
Red A system fault is detected.
Flashing Amber Connection Box is booting up/initialising.
Green Connection Box is in test mode.
Flashing Green
Connection Box is operating normally.
OUTDOOR UNIT (ODU) Off Connection Box has no power or is in an unexpected state.
Red Connection Box is offline.
Flashing Red An error is detected.
Green Connection Box is online.
Flashing Green Network activity.
SIGNAL STRENGTH Off Connection Box has no power or is offline.
Red Low signal strength (this is not necessarily a service fault as factors such as local weather can impact signal strength).
Amber Medium signal strength.
Green High signal strength.