Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.
Note: Some…
If your Ultra Broadband FTTB service is running slowly, these steps will help you identify the issue.
Your service may just be affected by planned maintenance. You can check your address on our Network Status page.If there is planned…
If your Ultra Broadband FTTB service is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps will help you identify the issue.
If your Ultra Broadband FTTB service is having dropouts, it means your internet will go offline and come back online intermittently. These steps will help you identify the issue.
Here's everything you need to know about iiNet Ultra Broadband Fibre to the Building (FTTB) services on the Vision network.
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Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.
These…
If your iiNet Fibre to the Home (FTTH) service on the Opticomm or RedTrain network is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps…
There are two ways to connect your device to your modem so it can use the internet: Ethernet cable, or Wi-Fi.
Wi-Fi uses radio waves to transmit data, and a typical indoor Wi-Fi signal has a range of 30 metres. However, your Wi-Fi range…