If your Ultra Broadband FTTB service is running slowly, these steps will help you identify the issue.
Your service may just be affected by planned maintenance. You can check your address on our Network Status page.If there is planned…
If your Ultra Broadband FTTB service is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps will help you identify the issue.
If your Ultra Broadband FTTB service is having dropouts, it means your internet will go offline and come back online intermittently. These steps will help you identify the issue.
Here's everything you need to know about iiNet Ultra Broadband Fibre to the Building (FTTB) services on the Vision network.
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It's easy to plug in and set up your modem. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.
These instructions will work for all iiNet FTTH services on the Opticomm or…
If your iiNet Fibre to the Home (FTTH) service on the Opticomm or RedTrain network is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps…
There are two ways to connect your device to your modem so it can use the internet: Ethernet cable, or Wi-Fi.
Wi-Fi uses radio waves to transmit data, and a typical indoor Wi-Fi signal has a range of 30 metres. However, your Wi-Fi range…
If your Wi-Fi connection is down, it means that devices connected to your modem by Ethernet cable will still be able to get online while devices on Wi-Fi can't. These steps will help you identify the issue.
If your Wi-Fi connection is having dropouts, it means that your Wi-Fi will lose connection intermittently while devices connected to your modem by Ethernet cable will stay connected. These steps will help you identify the issue.