Broadband

If your iiNet Home Wireless Broadband service is running slowly, these steps will help you identify the issue.   Your service may just be affected by planned maintenance. You can check your address on our Network Status page.If there…

Here's everything you need to know about iiNet 4G Home Wireless Broadband.   Select one of the links below to jump to a query:

If your 4G Home Wireless Broadband service is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps will help you identify the issue.  

Here's what the status lights mean on your Smart Modem Gateway (VX420-G2H).  

Choose your device's operating system to connect to Wi-Fi.   Select one of the links below to jump to a query:

Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.  Note: Your…

Checking the status lights may be useful during setup and troubleshooting.  

You can customise your Wi-Fi name and password in your iiNet modem settings. Don't have an iiNet modem? Check the manufacturer's website for a guide.   Choose your modem:

Are most websites fine but you can't get to one website? These steps will help identify the issue.  

Please follow the steps below to set up your TP-Link Archer C4000.