Broadband

Here’s what you need to know about 5G Home Broadband and 4G Home Wireless Broadband speeds.   Select one of the links below to jump to a query:

888 - Troubleshoot slow Home Wireless Broadband (for ih 644)   If your iiNet Home Wireless Broadband service is running slowly, these steps will help you identify the issue.  

Here's everything you need to know about iiNet 4G Home Wireless Broadband.   Select one of the links below to jump to a query:

If your 4G Home Wireless Broadband service is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps will help you identify the issue.  

Here's what the status lights mean on your Smart Modem Gateway (VX420-G2H).  

Choose your device's operating system to connect to Wi-Fi.   Select one of the links below to jump to a query:

Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.  Note: Your…

Checking the status lights may be useful during setup and troubleshooting.  

You can customise your Wi-Fi name and password in your iiNet modem settings. Don't have an iiNet modem? Check the manufacturer's website for a guide.   Choose your modem:

Are most websites fine but you can't get to one website? These steps will help identify the issue.