Cable Gateway Pro CG2200 & CG3000 modem status lights

Checking the status lights may be useful during setup and troubleshooting.

 

Cable Gateway Pro status lights - from base to top: WPS button, TEL2, TEL1, ETH4, ETH3, ETH2, ETH1, WiFi 5G, WiFi 2.4G, Online, US, DS, Power.
Light  States and meaning
Power Off = Modem has no power.
Green = Modem has power.
DS  Off = Not connected to the Cable network or modem has no power.
Green = Modem is online. Flashes during initial search for a downstream channel or when a firmware upgrade is in progress.
US Off = Not connected to the Cable network or modem has no power.
Green = Modem is online. Flashes during initial search for an upstream channel or when a firmware upgrade is in progress.
Online Off = Modem is not registered/online on the Cable network or modem has no power.
Green = Modem is registered to the Cable network and fully operational. Flashes when modem is booting up.
WiFi 2.4G/5G Off = 2.4GHz or 5GHz WiFi disabled or modem has no power.
Green = 2.4Ghz or 5GHz WiFi enabled. Flashes during WiFi network activity.
ETH 1-4 Off = Nothing connected to Ethernet port or modem has no power.
Green = Device connected to Ethernet port. Flashes during network activity.
TEL1/TEL2 Off = VoIP phone disabled or modem has no power.
Green = VoIP phone enabled. Flashes during calls.

Note: There is a WPS button under the lights. Press this to enable WPS search mode.


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