Cable Gateway Pro CG2200 & CG3000 modem status lights

Checking the status lights may be useful during setup and troubleshooting.

 

Cable Gateway Pro status lights - from base to top: WPS button, TEL2, TEL1, ETH4, ETH3, ETH2, ETH1, WiFi 5G, WiFi 2.4G, Online, US, DS, Power.
Light State Meaning
Power Off Modem has no power.
Green Modem has power.
DS Off Not connected to the Cable network or modem has no power.
Green Modem is online. Flashes during initial search for a downstream channel or when a firmware upgrade is in progress.
US Off Not connected to the Cable network or modem has no power.
Green Modem is online. Flashes during initial search for an upstream channel or when a firmware upgrade is in progress.
Online Off Modem is not registered/online on the Cable network or modem has no power.
Green Modem is registered to the Cable network and fully operational. Flashes when modem is booting up.
WiFi 2.4G/5G Off 2.4GHz or 5GHz WiFi disabled or modem has no power.
Green 2.4Ghz or 5GHz WiFi enabled. Flashes during WiFi network activity.
ETH 1-4 Off Nothing connected to Ethernet port or modem has no power.
TEL1/TEL2 Off VoIP phone disabled or modem has no power.
Green VoIP phone enabled. Flashes during calls.
WPS Button N/A Press to enable WPS search mode.

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