Set up Home Wireless Broadband
Follow the instructions below to set up your Smart Modem Gateway (VX420-G2H) for Home Wireless Broadband.
Note: Your iiNet 4G SIM is already inside your modem. Please don't remove it because the SIM won't work in other devices.
- Choose a good spot for your modem:
- A clear, elevated space near a window is ideal.
- Avoid direct sunlight as this can cause your modem to overheat.
- Placing the modem on the floor or in a cupboard may cause a weak signal.
- You don’t have to use the same spot as your old modem for NBN or other broadband services.
- You can try different spots if your first spot isn’t giving you a strong signal. - Use the supplied power cable to connect the modem’s POWER port to an available power outlet, then turn the modem on using the ON/OFF button.
- Wait approximately 3 minutes for the modem’s Power, 4G, Internet and 2.4GHz/5GHz lights to turn on and settle.
- If the 4G light is red, move your modem to another location, ideally near a window and away from direct sunlight.
- You can use an additional Ethernet cable to connect a computer to any of the 4 LAN ports.
- If you wish to connect your devices via Wi-Fi, you'll find the Wi-Fi name (SSID) and password on the barcode sticker on the base of your modem.
Your modem will automatically connect your devices to the best Wi-Fi network possible (i.e. 5GHz). Older devices may only be able to connect to the slower 2.4GHz Wi-Fi. See Improving Wi-Fi Signal.