If your modem was purchased elsewhere, please check its user manual or visit the manufacturer's website for support information on how to perform a factory reset.
Important: A factory reset will remove all custom settings from a modem,…
If your modem was purchased elsewhere, please consult your modem's user manual for instructions on how to do this.
What is the modem login password and why should I change it?
Your modem login password is used to log in to the modem's…
Important: The model of modem shipped under this offer may change without notice based on stock levels and other factors. The modem we send you will always be suitable for your selected plan.
NBN® plans
NBN® services include NBN®…
Please note: Your Home Wireless Broadband service is only for use at the address nominated on your application. If you've moved home, please see Moving Home and contact us to make arrangements.
Follow the instructions below to set up your Smart Modem Gateway (VX420-G2H) for Home Wireless Broadband.
Note: If you have an old modem that you don't want to keep, please consider eWaste recycling facilities that may be offered by your…