Home Wireless Broadband

If your modem was purchased elsewhere, please check its user manual or visit the manufacturer's website for support information on how to perform a factory reset. Important: A factory reset will remove all custom settings from a modem,…

Your modem login password is used to log in to the modem's default gateway and change your modem settings. You'll need a strong custom password if you're going to use Remote Access on your modem. It's also useful to stop guests from being…

Here's some information about the iiNet Modem you'll get with your order. Important: The model of modem shipped under this offer may change without notice based on stock levels and other factors. The modem we send you will always be…

If you don't have an iiNet modem, please see BYO Modem nbn Setup Guides.

Here’s what you need to know about 5G Home Broadband and 4G Home Wireless Broadband speeds. Select one of the links below to jump to a query:

If your Home Wireless Broadband service is running slowly, these steps will help you identify the issue.

Here's everything you need to know about iiNet 4G Home Wireless Broadband. Select one of the links below to jump to a query:

If your 4G Home Wireless Broadband service is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps will help you identify the issue.…

Follow the instructions below to set up your Smart Modem Gateway (VX420-G2H) for Home Wireless Broadband. Note: Your iiNet 4G SIM is already inside your modem. Please don't remove it because the SIM won't work in other devices.