Broadband

Arris CM3500 for nbn HFC Status Lights

Checking the status lights on your nbn Connection Box (NCB) for nbn HFC can be useful for troubleshooting. If you got your NCB before 1 October 2024, you probably have an Arris CM8200. Select one of the links below to jump to a query:

Ultra VDSL2 Network Termination Unit Status Lights

The article will explain the status lights found on the Network Termination Units (NTU) used on our high-speed ULTRA VDSL2 plans.  

How to set up TP-Link Deco for nbn Wireless

Please follow the steps below to set up your TP-Link Deco.Please note: Most TP-Link Deco modems have at least 2 Ethernet ports that can be used for setup purposes.

How to set up TP-Link Deco for nbn FTTP

Please follow the steps below to set up your TP-Link Deco.Please note: Most TP-Link Deco modems have at least 2 Ethernet ports that can be used for setup purposes.

Connect to WiFi on Windows 11

On your desktop or laptop, click the Network icon in bottom right-hand corner of your screen to bring up the menu.

iiNet nbn Seniors Card Plan

This page will provide information about the iiNet nbn Seniors Card plan, which is closed to new customers and cannot be added as an additional service. An existing nbn Seniors Card plan cannot be relocated to a new address - if your…

nbn Rebate

This information is for customers we've notified about an nbn rebate on their next bill.   We recently notified you that you will be receiving a nbn rebate on your next bill. This rebate is provided by nbn® because you have previously…

How to set up TP-Link AX6000 for nbn Wireless

Please follow the steps below to set up your TP-Link AX6000.

How to set up TP-Link Archer VR900 for nbn Wireless

Please follow the steps below to set up your TP-Link Archer VR900.

How to set up TP-Link Archer VR400 for nbn Wireless

Please follow the steps below to set up your TP-Link Archer VR400.