How to set up TP-Link Archer C4000 for nbn FTTC

Please follow the steps below to set up your TP-Link Archer C4000.

  1. Ensure your nbn Connection Device is turned on.
  2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the blue Internet port on your TP-Link router.
    Archer C4000 Internet Port
  3. Plug in the power cable and turn your TP-Link on using the Power button.
    Archer C4000 Power Port+Button
  4. Connect a device to your TP-Link via WiFi or Ethernet cable and go to in your browser.
  5. Log in with your TP-Link username and password.
  6. Select Advanced, Network then Internet.
  7. Select PPPoE for Internet Connection Type.
  8. Enter your iiNet Username and Password.
  9. Click Save.
  10. Select IPTV.
  11. Tick the Enable checkbox for IPTV
  12. Select Custom for ISP Profile.
  13. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Enter 2 in the textbox next to Internet VLAN ID
    - Enter 0 (zero) in the textbox next to Internet VLAN Priority.
    - Tick the checkbox for 8021Q Tag.
    - Enter any random number between 2 and 4049 for IP-Phone VLAN ID and IPTV VLAN ID.
  14. Click Save.

Your TP-Link Archer C4000 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

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