Broadband

How to set up TP-Link Archer VR400 for nbn FTTB/N

Please follow the steps below to set up your TP-Link Archer VR400.

How to set up NetComm NF18MESH for nbn FTTB/N

Please follow the steps below to set up your NetComm NF18MESH modem.

How to set up NetComm NF18ACV Modem for nbn FTTB/N

Please follow the steps below to set up your NetComm NF18ACV modem.

VX220-G2V Modem status lights

Here's what the status lights mean on your VX220-G2V Modem.  

Sagemcom 5866 modem status lights

Here's what the status lights mean on your Sagemcom 5866 modem.  

VX420-G2V modem status lights

Here's what the status lights mean on your VX420-G2V modem.  

Troubleshooting 5G Home Broadband for Speed Issues

If your 5G Home Broadband service is running slowly, these steps will help you identify the issue.  

Troubleshooting 5G Home Broadband for No Connection

If your 5G Home Broadband service is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps will help you identify the issue.  

Set up 5G Home Broadband

Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.  Note: Your…

Factors affecting Fixed Wireless broadband speed

Here’s what you need to know about 5G Home Broadband and 4G Home Wireless Broadband speeds.   Select one of the links below to jump to a query: