Broadband

VX420-G2V modem status lights

This article will explain the status lights found on the VX420-G2V modem, which may be useful during setup and troubleshooting.

Troubleshooting 5G Home Broadband for Speed Issues

If your 5G Home Broadband service is running slowly, these steps will help you identify the issue.

Troubleshooting 5G Home Broadband for No Connection

If your 5G Home Broadband service is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps will help you identify the issue. Please note:…

Set up 5G Home Broadband

Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.  Note: Your…

Factors affecting Fixed Wireless broadband speed

Here’s what you need to know about 5G Home Broadband and 4G Home Wireless Broadband speeds. Select one of the links below to jump to a query:

Troubleshooting Home Wireless Broadband Speed Issues

If your Home Wireless Broadband service is running slowly, these steps will help you identify the issue.

Home Wireless Broadband FAQ

Here's everything you need to know about iiNet 4G Home Wireless Broadband. Select one of the links below to jump to a query:

Troubleshooting Home Wireless Broadband for No Connection

If your 4G Home Wireless Broadband service is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps will help you identify the issue.…

Smart Modem Gateway status lights

The article will explain the status lights found on the Smart Modem Gateway (VX420-G2H), which may be useful during setup and troubleshooting.  

Connect to Wi-Fi

Choose your operating system to connect to Wi-Fi. Select one of the links below to jump to a query: