Smart Modem Gateway status lights

The article will explain the status lights found on the Smart Modem Gateway (VX420-G2H), which may be useful during setup and troubleshooting.

Smart Modem Gateway lights
Light State Meaning
Power Off Modem has no power.
Green Modem has power. 
DSL Off Modem has failed to establish DSL sync.
Green Modem has established DSL sync. Flashes during sync attempt.

4G
 
Off Modem is not connected to the 4G network.
Green Modem is connected to 4G network with a strong signal.
Orange Modem is connected to 4G network with an OK signal.
Red Modem is connected to 4G network with a weak signal.
Internet Off Modem is not connected to the internet.
Green Modem is connected to the internet.
2.4GHz & 5GHz Off 2.4GHz/5GHz WiFi is disabled.
Green 2.4GHz/5GHz WiFi is enabled.
WAN Off No device plugged into modem’s WAN port.
Green Device plugged into modem’s WAN port.
LAN 1-4 Off No device(s) plugged into modem’s LAN ports.
Green Device(s) plugged into modem’s LAN ports.
Phone Off No Phone service is registered.
Green Phone service is registered. Flashes quickly when the phone is ringing. Flashes slowly when a voice mail is waiting.
WPS Off WPS not in use.
Green Turns on when a WPS (WiFi Protected Setup) connection is established and automatically turns off about 5 minutes later. Flashes when a WiFi device is trying to connect via WPS (this may take up to 2 minutes).
USB Off No USB device plugged into the USB port.
Green USB device is ready to use. Flashes while a new USB device is booting up, or data is being transferred.

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