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ULTRA Broadband (VDSL/Cable/FTTB)
VDSL2 in Canberra
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My connection speed is slow
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My internet is dropping out
FAQ
Cable in Ballarat & Mildura & Geelong
How to set up
My connection speed is slow
My internet is offline
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FAQ
FTTB in buildings across Australia
How to set up
My connection speed is slow
My internet is offline
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FAQ
Other Broadband
ADSL2+
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My connection speed is slow
My internet is offline
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Fibre to the Home
Setup guide
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nbn Fibre Phone (FTTP only)
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Landline Home Phone
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Home Phone features
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FAQ
Fetch
Setup Guides
Fetch Mini & Mighty
Fetch remote
Channel scan
Change parental PIN
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No Subscription channels
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Fetch remote issues
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Email Migration
iiNet email addresses are moving to The Messaging Company
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Outlook 365
Outlook 2016
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Broadband
How to set up D-Link DSL-3785 for nbn FTTP
Please follow the steps below to set up your D-Link DSL-3785.
How to set up D-Link DSL-2888A for nbn FTTP
Please follow the steps below to set up your D-Link DSL-2888A.
How to set up Netgear D6400 for nbn FTTB/N
Please follow the steps below to set up your Netgear D6400. Important: Before you get started, ensure your modem is running the latest firmware from Netgear. Older firmware may not be compatible.
How to set up D-Link COVR-1100 for nbn FTTP
Please follow the steps below to set up your D-Link COVR-1100.
How to set up D-Link AC1750 for nbn FTTP
Please follow the steps below to set up your D-Link AC1750 Gigabit Wi-Fi Router.
How to set up D-Link AC1200 for nbn FTTP
Please follow the steps below to set up your D-Link AC1200 Wi-Fi Gigabit Router.
How to set up ASUS AC1200 for nbn FTTP
Please follow the steps below to set up your ASUS AC1200.
How to set up ASUS DSL-AC68U for nbn FTTP
Please follow the steps below to set up your ASUS DSL-AC68U.
How to set up ASUS AC1500 for nbn FTTP
Please follow the steps below to set up your ASUS AC1500.
How to set up TP-Link Archer VR400 for nbn FTTB/N
Please follow the steps below to set up your TP-Link Archer VR400.
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