Broadband

This article will explain the status lights found on the 5G Modem (Sagemcom 5866), which may be useful during setup and troubleshooting.

This article will explain the status lights found on the VX420-G2V modem, which may be useful during setup and troubleshooting.

Turn off your modem for at least 10 seconds. Turn your modem back on and wait approximately 3 minutes for the modem lights to settle. If your modem lights indicate a low signal, move your modem to another location. These tips will help…

Please note: Your 5G Home Broadband service is only for use at the address nominated on your application. If you've moved home, please see Moving Home and contact us to make arrangements.  

This article will explain the status lights found on the 5G Modem (Nokia FastMile) which may be useful during setup and troubleshooting.

Select your modem to get started:

5G Home Broadband Plan Plus Premium Typical Evening download Speed* 50Mbps 100Mbps Typical Evening upload Speed* 15Mbps 15Mbps Maximum download speed

Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait approximately 3 minutes for the modem lights to settle.

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Please note: Your Home Wireless Broadband service is only for use at the address nominated on your application. If you've moved home, please see Moving Home and contact us to make arrangements.