Broadband

Gathering diagnostics for an nbn® speed issue

This article will walk you through how to gather diagnostics for an nbn speed fault. We may ask you to complete these steps when you contact us about a speed issue with your nbn service. If you get stuck, please call us on 13 22 58 and we…

All about the nbn®

This article will explain how the different nbn technologies may be connected to your home, including any requirements for nbn equipment installation. If you're looking for nbn setup guides, check out iiNet Modem Guides or BYO Modem Setup…

iiNet Broadband Settings List

If your BYO modem is still offline after you've plugged it in, you may need to update some settings. All other settings should be left as default. Not sure how to update your modem's settings? We've got some nbn setup guides for popular…