Fibre to the Home

Updating your Username and Password in iiNet Modem Settings

The majority of iiNet connections do not require a manual update to the modem settings when your broadband username and/or password changes. These instructions are particularly useful for off-net ADSL. Westnet modems which have not been…

How to Factory Reset iiNet Modems

If your modem was purchased elsewhere, please check its user manual or visit the manufacturer's website for support information on how to perform a factory reset. Important: A factory reset will remove all custom settings from a modem,…

Changing the modem login password on iiNet modems

If your modem was purchased elsewhere, please consult your modem's user manual for instructions on how to do this. What is the modem login password and why should I change it? Your modem login password is used to log in to the modem's…

WiFi Modem Details

Important: The model of modem shipped under this offer may change without notice based on stock levels and other factors. The modem we send you will always be suitable for your selected plan.    NBN® plans NBN® services include NBN®…

iiNet Modem Resources

If your modem is a non-iiNet-supplied modem, please see Non-iiNet Modem Setup Guides.

Legacy iiNet Modem Resources

If your modem was purchased elsewhere, please use Google search results or visit the manufacturer's website for support information. You'll need the iiNet Broadband Settings.  

Set up FTTH

Select your modem to get started:

Troubleshooting FTTH for Speed Issues

This guide applies to non-NBN™ Fibre to the Home (FTTH) services such as OptiComm or RedTrain.  

Troubleshooting FTTH for No Connection

This guide applies to non-NBN™ Fibre to the Home (FTTH) services such as OptiComm or RedTrain.