iiNet Modem Resources

If your modem was purchased elsewhere, please use Google search results or visit the manufacturer's website for support information. You'll need the iiNet Broadband Settings.

 

Select your modem

CURRENT MODELS

TPLinkVR1600v_mini

TP-Link VR1600v

TG789icon100

TG-789 Broadband Gateway

TD-W9970_100_0

TP-Link TD-W9970

CabGatProicon100

Cable Gateway Pro (EPC3940L)

PREVIOUSLY SOLD MODELS

HuaweiHG532dicon100

Huawei HG532d

TG1icon100

TG-1 Broadband Gateway

HuaweiHG658_HG659icon100

Huawei HG658 for VDSL2

HuaweiHG658_HG659icon100

Huawei HG659 for NBN™ HFC

Cisco867VAEicon100

Cisco 867VAE-W

arrisCM820icon100

Arris CM820 Cable Modem

NetComm16WV-02icon100

NetComm NB16WV-02

Budiiicon100

Budii®

BudiiLiteicon100

Budii Lite®

BoB2icon100

BoB2™

BoBLiteicon100

BoB Lite™

 

TP-Link VR1600v Support Resources

Type of internet service Setup guides
  • iiNet FTTB
  • NBN™ FTTC
Setup Video
Network Connection Device guide
  • NBN™ FTTB/N
Setup Video
  • NBN™ FTTP
Setup Video
  • NBN™ HFC
Setup Video
  • NBN™ Wireless
Setup Video
  • NBN™ Satellite
Setup Video

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

TG-789 Broadband Gateway Support Resources

Type of internet service Setup guides
  • ADSL2+
Setup Video
  • Naked DSL
Setup Video
  • iiNet VDSL2
Setup Video
  • iiNet Cable
  • FTTP
  • NBN™ FTTC
Setup Video
Network Connection Device guide
  • NBN™ FTTB/N
  • NBN™ FTTP
  • NBN™ Satellite
  • NBN™ HFC
  • NBN™ Wireless
  • iiNet FTTB

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

TP-Link TD-W9970 Support Resources

This model is no longer sold.

Type of internet service Setup guides
  • ADSL2+

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

Cable Gateway Pro Support Resources

Type of internet service Setup guides
  • iiNet Cable
Setup Video

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

iiNet Huawei HG532d Support Resources

This model is no longer sold.

Type of internet service Setup guides
  • ADSL2+

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

TG-1 Broadband Gateway Support Resources

NOTE: If you received this modem for an NBN™ service from 2019 onwards, simply follow the plugin steps and your modem will configure automatically. A manual configuration is not required.

This model is no longer sold.

Type of internet service Setup guides
  • ADSL2+
  • Naked DSL
  • iiNet VDSL2
  • NBN™ FTTP
  • NBN™ FTTB/N
  • FTTP

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

iiNet Huawei HG658 for VDSL2 Support Resources

This model is no longer sold.

Type of internet service Setup guides
  • iiNet VDSL2

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

iiNet Huawei HG659 for NBN™ HFC Support Resources

This model is no longer sold.

Type of internet service Setup guides
  • NBN™ HFC

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

Arris CM820 Cable Modem Support Resources

This model is no longer sold.

Note: Please do not attempt to factory reset this device.

Type of internet service Setup guides
  • iiNet Cable
  • NBN™ HFC
(Includes setup instructions)

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

Cisco 867VAE-W Support Resources

This model is no longer sold.

Type of internet service Setup guides
  • ADSL2+
  • Naked DSL
  • NBN™ FTTP
  • NBN™ FTTB/N
  • National WiFi
(DSL, NBN™ FTTN/B and National WiFi)

 

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

NetComm NB16WV-02 Support Resources

This model is no longer sold.

These guides are for the NetComm model previously sold by iiNet & Westnet. For the same model purchased elsewhere, please visit the NetComm Support website.

Type of internet service Setup guides
  • ADSL2+
  • Naked DSL
  • NBN™ FTTP

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

Budii Lite® Support Resources

This model is no longer sold.

Type of internet service Setup guides
  • ADSL2+
  • Naked DSL
  • iiNet Cable
  • NBN™ FTTP
  • NBN™ Wireless
  • NBN™ Satellite
  • FTTP
  • NBN™ FTTB/N
Setup Guide

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

Budii® Support Resources

This model is no longer sold.

Type of internet service Setup guides
  • ADSL2+
  • Naked DSL
  • NBN™ FTTP
  • FTTP

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

BoB2™ Support Resources

This model is no longer sold.

Type of internet service Setup guides
  • ADSL2+
  • Naked DSL
  • NBN™ FTTP
  • NBN™ Satellite
  • FTTP

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

BoB Lite™ Support Resources

This model is no longer sold.

Type of internet service Setup guides
  • ADSL2+
  • Naked DSL
  • NBN™ FTTP
  • FTTP
  • NBN™ Satellite

More guides

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.