iiNet Modem Resources

If your modem was purchased elsewhere, please use Google search results or visit the manufacturer's website for support information. You'll need the iiNet Broadband Settings.

 

Select your modem

CURRENT MODELS

	TP-Link VR1600v
	TG-789 Broadband Gateway
	TP-Link TD-W9970
	Cable Gateway Pro (EPC3940L)

PREVIOUSLY SOLD MODELS

	Huawei HG532d		TG-1 Broadband Gateway
	Huawei HG658 for VDSL2		Huawei HG659 for NBN™ HFC
	Cisco 867VAE-W		Arris CM820 Cable Modem
	NetComm NB16WV-02		Budii®
	Budii Lite®		BoB2™
	BoB Lite™

TP-Link VR1600v Support Resources

Type of internet service	Setup guides
iiNet FTTB	File Setup Guide iiQSG_TPlink_VR1600v_FTTBW_Web_0.pdf
NBN™ FTTC	File Setup Guide DES-11574_QSG_TPlink_VR1600v_NBN_MAR20_WEB.pdf File Quick Diagram NBN-SingleTech-SetupSheets_fttc v2_0.pdf Setup Video Network Connection Device guide
NBN™ FTTB/N	File Setup Guide DES-11574_QSG_TPlink_VR1600v_NBN_MAR20_WEB.pdf File Quick Diagram NBN-SingleTech-SetupSheets_fttbn v2_0.pdf Setup Video
NBN™ FTTP	File Setup Guide DES-11574_QSG_TPlink_VR1600v_NBN_MAR20_WEB.pdf File Quick Diagram NBN-SingleTech-SetupSheets_fttp v1_0.pdf Setup Video
NBN™ HFC	File Setup Guide DES-11574_QSG_TPlink_VR1600v_NBN_MAR20_WEB.pdf File Quick Diagram NBN-SingleTech-SetupSheets_hfc v2_0.pdf Setup Video
NBN™ Wireless	File Setup Guide DES-11574_QSG_TPlink_VR1600v_NBN_MAR20_WEB.pdf File Quick Diagram NBN-SingleTech-SetupSheets_wireless v1_0.pdf Setup Video
NBN™ Satellite	File Setup Guide DES-11574_QSG_TPlink_VR1600v_NBN_MAR20_WEB.pdf File Quick Diagram NBN-SingleTech-SetupSheets_satellite v1_0.pdf Setup Video

More guides

• TP-Link Download Centre
• Factory reset device

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

TG-789 Broadband Gateway Support Resources

Type of internet service	Setup guides
ADSL2+	File Setup Guide DES-10210_ii_QSG_Technicolor_TG789_Standard_MAR20_WEB.pdf Setup Video
Naked DSL	File Setup Guide DES-10210_ii_QSG_Technicolor_TG789_Standard_MAR20_WEB.pdf Setup Video
iiNet VDSL2	File Setup Guide DES-10210_ii_QSG_Technicolor_TG789_Standard_MAR20_WEB.pdf Setup Video
iiNet Cable FTTP	File Setup Guide DES-10210_ii_QSG_Technicolor_TG789_Standard_MAR20_WEB.pdf
NBN™ FTTC	File Setup Guide DES-12317_QSG_TG789_NOVUS_ii_WN_MAR20_WEB.pdf File Quick Diagram ii_FTTC-Setup_Web_0.pdf Setup Video Network Connection Device guide
NBN™ FTTB/N NBN™ FTTP NBN™ Satellite NBN™ HFC NBN™ Wireless iiNet FTTB	File Setup Guide DES-12317_QSG_TG789_NOVUS_ii_WN_MAR20_WEB.pdf

More guides

• File

  TG-789 User Manual

  TG789_iiUserManual v2_0.pdf
• Factory reset device
• Set up Guest WiFi
• Set up file sharing
• Switch to Safe Mode (G.DMT) (DSL only)

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

TP-Link TD-W9970 Support Resources

This model is no longer sold.

Type of internet service	Setup guides
ADSL2+	File Setup Guide ii_QSG_TPlink_TD-W9970_WEBv1_0.pdf

More guides

• TP-Link Download Centre
• Factory reset device
• Switch to Safe Mode (G.DMT)

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

Cable Gateway Pro Support Resources

Type of internet service	Setup guides
iiNet Cable	File Setup Guide CableGateway_Pro_QSG_web_0.pdf Setup Video

More guides

• Factory reset device
• Status lights

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

iiNet Huawei HG532d Support Resources

This model is no longer sold.

Type of internet service	Setup guides
ADSL2+	File Setup Guide QSG_Huawei_HG532d_WEB_0.pdf

More guides

• File

  User Manual

  HG532d_300Mbps_Wireless_ADSL2+_Router_User_Guide_HG532d_02_English_0_0
• Factory reset device
• Switch to Safe Mode (G.DMT)

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

TG-1 Broadband Gateway Support Resources

NOTE: If you received this modem for an NBN™ service from 2019 onwards, simply follow the plugin steps and your modem will configure automatically. A manual configuration is not required.

This model is no longer sold.

Type of internet service	Setup guides
ADSL2+ Naked DSL iiNet VDSL2 NBN™ FTTP NBN™ FTTB/N FTTP	File Setup Guide TGIINet-1_QSG_[WEB]_v1.2_1.pdf

More guides

• File

  User Manual

  TG1 Manual_v2.pdf
• Set up Guest WiFi
• Factory reset device
• Switch to Safe Mode (G.DMT) (DSL only)

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

iiNet Huawei HG658 for VDSL2 Support Resources

This model is no longer sold.

Type of internet service	Setup guides
iiNet VDSL2	File Setup Guide QSG_VDSL_HomeGateway_Web v2_0.pdf

More guides

• Factory reset device

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

iiNet Huawei HG659 for NBN™ HFC Support Resources

This model is no longer sold.

Type of internet service	Setup guides
NBN™ HFC	File Setup Guide QSG_Huawei_HG659_WEB_1.pdf

More guides

• Factory reset device

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

Arris CM820 Cable Modem Support Resources

This model is no longer sold.

Note: Please do not attempt to factory reset this device.

Type of internet service	Setup guides
iiNet Cable NBN™ HFC	File User Manual CM820 User Guide.pdf (Includes setup instructions)

More guides

• File

  NBN™ HFC User Guide

  1630085_HFC_User_Guide_CM820_A5_ONLINE_14June.pdf
• Status lights

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

Cisco 867VAE-W Support Resources

This model is no longer sold.

Type of internet service	Setup guides
ADSL2+ Naked DSL NBN™ FTTP NBN™ FTTB/N National WiFi	File Setup Guide QSG_Cisco860Series_New_v4_Web.pdf File Sample Configurations Cisco 867VAE.zip (DSL, NBN™ FTTN/B and National WiFi)

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

NetComm NB16WV-02 Support Resources

This model is no longer sold.

These guides are for the NetComm model previously sold by iiNet & Westnet. For the same model purchased elsewhere, please visit the NetComm Support website.

Type of internet service	Setup guides
ADSL2+ Naked DSL NBN™ FTTP	File Setup Guide NetComm NB16WV-02 - QSG FINAL WEB_2.pdf

More guides

• User Manual

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

Budii Lite® Support Resources

This model is no longer sold.

Type of internet service	Setup guides
ADSL2+ Naked DSL iiNet Cable NBN™ FTTP NBN™ Wireless NBN™ Satellite FTTP	File Setup Guide Budii Lite Quick Start Guide WEB_1.pdf
NBN™ FTTB/N	Setup Guide

More guides

• File

  User Manual

  Budii Lite-Manual WEB v3_0.pdf
• Factory reset device
• Switch to Safe Mode (G.DMT) (DSL only)

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

Budii® Support Resources

This model is no longer sold.

Type of internet service	Setup guides
ADSL2+ Naked DSL	File Setup Guide Budii-QIG - WEB_0.pdf
NBN™ FTTP FTTP	File Setup Guide Budii-QIG-NBN-WEB.pdf

More guides

• File

  User Manual

  Budii-Manual.pdf
• File

  Handset Guide

  Budii (Handset Only) setup guide WEB.pdf
• File

  Tablet Guide

  Budii (Tablet Only) setup guide-WEB_0.pdf
   (End of Life April 2014)
• Factory reset device
• Switch to Safe Mode (G.DMT) (DSL only)

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

BoB2™ Support Resources

This model is no longer sold.

Type of internet service	Setup guides
ADSL2+ Naked DSL NBN™ FTTP NBN™ Satellite FTTP	File Setup Guide BoB2-QIG-2013 Final Sep 26 (Print)_1.pdf

More guides

• File

  User Manual

  BoB2 Manual Final Sep 27 (web)_1.pdf
• File

  Handset Guide

  BoB2-Handset-Manual Final (web).pdf
• Factory reset device
• Switch to Safe Mode (G.DMT) (DSL only)

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.

BoB Lite™ Support Resources

This model is no longer sold.

Type of internet service	Setup guides
ADSL2+ Naked DSL NBN™ FTTP FTTP	File Setup Guide BoBLite-QIG-2014-WEB (022014)_1.pdf
NBN™ Satellite	File Setup Guide iiNet_NBNSatellite_bobliteBW v2_0.pdf

More guides

• File

  User Manual

  BoB Lite Manual (web) v1.1_1.pdf
• Factory reset device
• Switch to Safe Mode (G.DMT) (DSL only)

If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.