5G Home Broadband

Nokia FastMile 3.2 5G Modem status lights

This article will explain the status lights found on the Nokia FastMile 3.2 5G Modem, which may be useful during setup and troubleshooting. This modem was supplied from March 2023 onwards.

How to Factory Reset iiNet Modems

If your modem was purchased elsewhere, please check its user manual or visit the manufacturer's website for support information on how to perform a factory reset. Important: A factory reset will remove all custom settings from a modem,…

Changing the modem login password on iiNet modems

Your modem login password is used to log in to the modem's default gateway and change your modem settings. You'll need a strong custom password if you're going to use Remote Access on your modem. It's also useful to stop guests from being…

Wi-Fi Modem Details

Here's some information about the iiNet Modem you'll get with your order. Important: The model of modem shipped under this offer may change without notice based on stock levels and other factors. The modem we send you will always be…

iiNet Modem Resources

If you don't have an iiNet modem, please see BYO Modem nbn Setup Guides.

Sagemcom 5866 modem status lights

This article will explain the status lights found on the 5G Modem (Sagemcom 5866), which may be useful during setup and troubleshooting.

Troubleshooting 5G Home Broadband for Speed Issues

If your 5G Home Broadband service is running slowly, these steps will help you identify the issue.

Troubleshooting 5G Home Broadband for No Connection

If your 5G Home Broadband service is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps will help you identify the issue. Please note:…

Set up 5G Home Broadband

Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.  Note: Your…

Factors affecting Fixed Wireless broadband speed

Here’s what you need to know about 5G Home Broadband and 4G Home Wireless Broadband speeds. Select one of the links below to jump to a query: