Please follow the steps below to set up your D-Link DSL-3785.

1. Ensure your nbn Connection Device is turned on.
2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the yellow WAN/LAN port on your D-Link DSL-3785.
   
3. Plug in the power cable and turn your DSL-3785 on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to one of the yellow Ethernet ports, or you can connect your device via Wi-Fi.
   
5. Go to http://192.168.1.1 or http://dlinkrouter.local in your browser.
6. Enter your D-Link password. By default this is admin.
7. Select Settings then select Internet.
8. Under Configure your WAN connection, select Ethernet.
9. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
   - Click Advanced Settings and toggle Enable Virtual Circuit: On
   - Enter 2 in the VLAN ID.
10. Under WAN SETTINGS, select PPPoE for Connection.
11. Enter your iiNet Username and Password
12. Click Save.

Your D-Link DSL-3785 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-2888A.

1. Ensure your nbn Connection Device is turned on.
2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the red WAN Port on your D-Link DSL-2888A.
   
3. Plug in the power cable and turn your DSL-2888A on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to one of the yellow Ethernet ports, or you can connect your device via Wi-Fi.
   
5. Go to http://192.168.1.1 or http://dlinkrouter.local in your browser.
6. Enter your D-Link password (if this is a first-time setup, leave the password blank.
7. Select Settings then select Internet.
8. Under WAN Access Type, select Residential Gateway, then Interface = ETH0.
9. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
   - Under ISP Settings, enable VLAN Tagged. 
   - Enter 2 in the VLAN ID and enter 0 (zero) in the VLAN Priority.
10. Under My Internet Connection is, select PPPoE 
11. Enter your iiNet Username and Password.
12. Click Save.

Your D-Link DSL-2888A should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link COVR-1100.

1. Ensure your nbn Connection Device is turned on.
2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the  Internet port on your D-Link router.
   
3. Plug in the power cable and turn your COVR-1100 on using the Power button.
   
4. Connect a device to your COVR-1102 via WiFi or Ethernet cable.
5. Go to http://covr.local or  http://192.168.1.1 in your browser.
6. Enter your password (if this was not changed, then leave this blank). 
   Note: You may have to agree to the Terms of Use and Privacy Policy before proceeding.
7. Click Settings then Internet.
8. Select PPPoE on the dropdown list for ‘My Internet Connection is:'
9. Enter your iiNet Username and password.
10. Click Save.
11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Click VLAN option from Internet Settings.
    - Enable Triple Play Status and Priority ID.
    - Enter 2 in Internet VLAN ID and 0 in Priority ID.
12. Click Save at the end of the Wizard.

Your D-Link COVR-1100 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link AC1750 Gigabit Wi-Fi Router.

1. Ensure your nbn Connection Device is turned on.
2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the yellow Internet port on your D-Link router.
   
3. Plug in the power cable and turn your D-Link router on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to 192.168.1.1 or http://dlinkrouter.local in your browser.
6. Enter your D-Link password (if this was not changed, the default password is printed on the label found on the back of your modem or in the modem's Quick Start Guide). 
   Note: You may have to agree to the Terms of Use and Privacy Policy before proceeding.
7. Click Settings then Internet.
8. From My Internet Connection is, select PPPoE.
9. Enter your iiNet Username and password.
10. Select Save.
11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - From Settings, select Internet, then VLAN.
    - Set Triple-play and VOIP VLAN to Enabled.
    - Change the Internet VLAN ID: 2 and Priority ID: 0.
    - Click Save.

Your D-Link AC1750 Gigabit Wi-Fi Router should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link AC1200 Wi-Fi Gigabit Router.

1. Ensure your nbn Connection Device is turned on.
2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the yellow Internet port on your D-Link router.
   
3. Plug in the power cable and turn your D-Link router on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to 192.168.1.1 or enter http://dlinkrouter.local in your browser.
6. Enter your D-Link password (if this was not changed, the default password is shown on the device label or Quick Install Guide). 
   Note: You may have to agree to the Terms of Use and Privacy Policy before proceeding.
7. Click Settings > Internet
8. Select PPPoE on the dropdown list for ‘My Internet Connection is:'
9. Enter your iiNet Username and password.
10. Click Save.
11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - From Settings, select Internet, then VLAN.
    - Set Triple-play and VOIP VLAN to Enabled.
    - Change the Internet VLAN ID: 2 and Priority ID: 0.
    - Click Save.

Your D-Link AC1200 Wi-Fi Gigabit Router should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your  D-Link EXO AC2600.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the yellow Internet port on your D-Link router.
   Note: If UNI-D 1 doesn't work, try each UNI-D port.
   
3. Plug in the power cable and turn your D-Link EXO AC2600 on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to http://192.168.1.1 or http://dlinkrouter.local in your browser.
6. Enter your D-Link password (if this was not changed, by default the password field is left blank).
7. Select Settings then Internet.
8. Select PPPoE in the My Internet Connection is: drop down.
9. Enter your iiNet Username and Password.
10. Click Save.
11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - In Internet Settings, select VLAN and toggle Status to ON. 
    - Change the Internet VLAN ID to 2 and enter 0 (zero) in the Priority ID field.
    - Click Save.

Your D-Link EXO AC2600 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS AC1500.

1. Ensure your nbn Connection Device is turned on.
2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the blue WAN port on your ASUS modem.
   
3. Plug in the power cable and turn your ASUS router on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to 192.168.1.1 or enter http://router.asus.com in your browser.
6. Log in with your ASUS username and password. By default these are:
   Username: admin
   Password: admin
   Note: If you have the QIS page, just click on Skip Setup Wizard to manually configure your connection settings.
7. Under Advance Settings, click on WAN.
8. Go to Internet Connection tab and select PPPoE for your WAN connection type.
9. Enter your iiNet Username and Password.
10. Select Apply.
11. Select Advanced Settings > LAN > IPTV.
12. Set the ISP Profile to Manual.
13. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed. Set Internet VID to 2 and PRI to 0.
14. Select Apply.

Your ASUS AC1500 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS AC1200.

1. Ensure your nbn Connection Device is turned on.
2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the blue WAN port on your ASUS modem.
   
3. Plug in the power cable and turn your ASUS router on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to 192.168.1.1 or enter http://router.asus.com in your browser.
6. Log in with your ASUS username and password. By default these are:
   Username: admin
   Password: admin
   Note: If you have the QIS page, just click on Skip Setup Wizard to manually configure your connection settings.
7. Under Advance Settings, click on WAN.
8. Go to the Internet Connection tab and select PPPoE for your WAN connection type.
9. Enter your iiNet Username and Password.
10. Select Apply.
11. Select Advanced Settings > LAN > IPTV.
12. Set the ISP Profile to Manual.
13. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed. Set Internet VID to 2 and PRI to 0.
14. Select Apply.

Your ASUS AC1200 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS DSL-AC68U.

1. Ensure your nbn Connection Device is turned on.
2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the nominated LAN/WAN port (e.g. LAN 4) on your ASUS DSL-AC68U.
   
3. Plug in the power adaptor and power on the modem/router.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to http://www.router.asus.com or http://192.168.1.1 in your browser.
6. Log in with your ASUS username and password. By default these are:
   Username: admin
   Password: admin
7. On the home screen, select Advanced Settings > WAN > Dual WAN
8. Set the Primary WAN to: Ethernet WAN | LAN Port 4
   Note: (this will be the port that you have connected to from your nbn Connection Box)
9. Click on the Internet Connection tab.
10. Set the Primary WAN to Ethernet WAN | LAN Port 4 (Or the port you are using) 
11. Click Apply.
12. Go to the Internet Connection tab.
13. Set the WAN Connection Type to PPPoE.
14. Change Enable WAN to YES.
15. In PPP Username and Password, enter your iiNet Username and Password and select Apply.
16. Select Advanced Settings > LAN > IPTV.
17. Set the ISP Profile to Manual.
18. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed. Set Internet VID to 2 and PRI to 0.
19. Select Apply.

Your ASUS DSL-AC68U should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your TP-Link Deco.

Please note: Most TP-Link Deco modems have at least 2 Ethernet ports that can be used for setup purposes.

1. Ensure your nbn Connection Box is turned on.
2. Turn on the TP-Link Deco by plugging in the provided power supply into the power port.
   
3. Plug an Ethernet cable from the UNI-D1 port or 2.5G port on your nbn Connection Box into one of the Ethernet ports on your TP-Link Deco.
   
4. Scan the QR code below or go to Google Play or the Apple App Store to download the Deco app.
   
5. Install the app on your Android or iOS smartphone or tablet.
6. Turn on Bluetooth on your smartphone or tablet.
7. Open the app. Use your TP-Link ID to log in. If you don’t have a TP-Link ID, select Sign Up.
   
8. Your smartphone will attempt to find and link to TP Link Deco. Once linked you can assign your TP-Link Deco to a room.
   
9. Your TP-Link Deco should detect PPPoE automatically. Manually set to PPPoE if not.
   
10. Set a Network name and a Password.
    Note: These will be the name and password you use to connect your devices to WiFi.
    
11. Once connected to your Deco's WiFi network, log back into the TP-Link Deco App. Tap on the More icon and go to Advanced.
    
12. Under advanced tap on IPv4. It should say PPPoE underneath.
13. Disable “Ignore Ping from WAN" and tap on the back arrow.

Your TP-Link Deco should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.