Please follow the steps below to set up your D-Link DSL-3890.

  1. Ensure your NBN® Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D1 port on your NBN Connection Box into the red WAN port on your D-Link router.
    Note: If UNI-D 1 doesn't work, try each UNI-D port.
    D-Link DSL-3900 WAN port
  3. Plug in the power cable and turn your D-Link DSL-3890 on using the Power button.
    D-Link DSL-3900 Power port
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
  5. Go to http://192.168.1.1 or http://dlinkrouter.local in your browser.
  6. Enter your D-Link password (if this was not changed, by default the password field can be found on the bottom of the modem).
  7. Select Settings then select Internet.
  8. Select Ethernet from the Configure your WAN connection dropdown menu.
  9. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed:
    - Click Advanced Settings and toggle Enable VLAN ID to ON.
    - Enter 2 into the VLAN ID text box
  10. Select PPPoE for Connection.
  11. Enter your iiNet Username and Password.
  12. Click Save.

Your D-Link DSL-3890 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-3785.

  1. Ensure your NBN® Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D 1 port on your NBN Connection Box into the yellow WAN/LAN port on your D-Link DSL-3785.
    Note: if UNI-D1 doesn't work, try each UNI-D port.
    D-Link DSL-3785 LAN-WAN Port
  3. Plug in the power cable and turn your DSL-3785 on using the Power button.
    D-Link DSL-3785 Power Port
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to one of the yellow Ethernet ports, or you can connect your device via Wi-Fi.
    D-Link DSL-3785 LAN Ports
  5. Go to http://192.168.1.1 or http://dlinkrouter.local in your browser.
  6. Enter your D-Link password. By default this is admin.
  7. Select Settings then select Internet.
  8. Under Configure your WAN connection, select Ethernet.
  9. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed:
    - Click Advanced Settings and toggle Enable Virtual Circuit: On
    - Enter in the VLAN ID.
  10. Under WAN SETTINGS, select PPPoE for Connection.
  11. Enter your iiNet Username and Password
  12. Click Save.

Your D-Link DSL-3785 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-2888A.

  1. Ensure your NBN® Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D 1 port on your NBN Connection Box into the red WAN Port on your D-Link DSL-2888A.
    Note: if UNI-D1 doesn't work, try each UNI-D port.
    DSL-2888A WAN Port
  3. Plug in the power cable and turn your DSL-2888A on using the Power button.
    DSL-2888A Power Button+Port
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to one of the yellow Ethernet ports, or you can connect your device via Wi-Fi.
    DSL-2888A LAN Ports
  5. Go to http://192.168.1.1 or http://dlinkrouter.local in your browser.
  6. Enter your D-Link password (if this is a first-time setup, leave the password blank.
  7. Select Settings then select Internet.
  8. Under WAN Access Type, select Residential Gateway, then Interface = ETH0.
  9. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed:
    - Under ISP Settings, enable VLAN Tagged
    - Enter in the VLAN ID and enter 0 (zero) in the VLAN Priority.
  10. Under My Internet Connection is, select PPPoE 
  11. Enter your iiNet Username and Password.
  12. Click Save.

Your D-Link DSL-2888A should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your Netgear D6400.

Important: Before you get started, ensure your modem is running the latest firmware from Netgear. Older firmware may not be compatible.

  1. . Plug a phone cable from your NBN wall socket into the grey DSL port on your Netgear D6400
    Netgear D6400-DSL Ports
  2. Plug in the power cable and turn your D6400 on using the Power button.
    Netgear D6400 Power button
  3. You can connect devices such as PC desktops, laptops or gaming consoles by plugging Ethernet cables from device to any of the 4 yellow LAN ports; or you can connect devices via WiFi
    Netgear D6400 LAN Ports
  4. Go to http://192.168.0.1 or http://www.routerlogin.net in your browser.
  5. Log in with your Netgear username and password. By default these are:
    Username: admin
    Password: password
  6. On the home screen, click Basic > Internet.
  7. Select Australia from the Country drop down.
  8. Select Other(s) from the ISP drop down.
  9. Select VDSL (PTM) from the Transfer Mode drop down
  10. Select VDSL2 from the DSL Mode drop down
  11. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed:
    - Tick the checkbox next to Use VLANID.
    - Enter 2 in the text box next to Use VLANID.
    - Enter 0 (zero) in the Priority text box.
  12. Click Yes under Does your Internet connection require a login?
  13. Select PPPoE (PPP over Ethernet) from the Encapsulation drop down.
  14. Enter your iiNet username and password.
  15. Leave the other settings as they are and click Apply.

Your Netgear D6400 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link COVR-1100.

  1. Ensure your NBN® Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D1 port on your NBN Connection Box into the Internet port on your D-Link router.
    Note: if UNI-D1 doesn't work, try each UNI-D port.
    COVR-1100 Internet Port
  3. Plug in the power cable and turn your COVR-1100 on using the Power button.
    COVR-1100 Power Port+Button
  4. Connect a device to your COVR-1102 via WiFi or Ethernet cable.
  5. Go to http://covr.local or  http://192.168.1.1 in your browser.
  6. Enter your password (if this was not changed, then leave this blank). 
    Note: You may have to agree to the Terms of Use and Privacy Policy before proceeding.
  7. Click Settings then Internet.
  8. Select PPPoE on the dropdown list for ‘My Internet Connection is:'
  9. Enter your iiNet Username and password.
  10. Click Save.
  11. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed:
    - Click VLAN option from Internet Settings.
    - Enable Triple Play Status and Priority ID.
    - Enter 2 in Internet VLAN ID and 0 in Priority ID.
  12. Click Save at the end of the Wizard.

Your D-Link COVR-1100 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link AC1750 Gigabit Wi-Fi Router.

  1. Ensure your NBN® Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D1 port on your NBN Connection Box into the Internet port on your D-Link router.
    Note: if UNI-D1 doesn't work, try each UNI-D port.
    D-Link AC1750 Internet Port
  3. Plug in the power cable and turn your D-Link router on using the Power button.
    D-Link AC1750 Power Port
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
    D-Link AC1750 LAN Ports
  5. Go to 192.168.1.1 or http://dlinkrouter.local in your browser.
  6. Enter your D-Link password (if this was not changed, the default password is printed on the label found on the back of your modem or in the modem's Quick Start Guide). 
    Note: You may have to agree to the Terms of Use and Privacy Policy before proceeding.
  7. Click Settings then Internet.
  8. From My Internet Connection is, select PPPoE.
  9. Enter your iiNet Username and password.
  10. Select Save.
  11. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed:
    - From Settings, select Internet, then VLAN.
    - Set Triple-play and VOIP VLAN to Enabled.
    - Change the Internet VLAN ID: 2 and Priority ID: 0.
    - Click Save.

Your D-Link AC1750 Gigabit Wi-Fi Router should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link AC1200 Wi-Fi Gigabit Router.

  1. Ensure your NBN® Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D1 port on your NBN Connection Box into the yellow Internet port on your D-Link router.
    Note: if UNI-D1 doesn't work, try each UNI-D port.
    D-Link AC1200 Internet Port
  3. Plug in the power cable and turn your D-Link router on using the Power button.
    D-Link AC1200 Power Port+Button
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
    D-Link AC1200 Power Port+Button
  5. Go to 192.168.1.1 or enter http://dlinkrouter.local in your browser.
  6. Enter your D-Link password (if this was not changed, the default password is shown on the device label or Quick Install Guide). 
    Note: You may have to agree to the Terms of Use and Privacy Policy before proceeding.
  7. Click Settings Internet
  8. Select PPPoE on the dropdown list for ‘My Internet Connection is:'
  9. Enter your iiNet Username and password.
  10. Click Save.
  11. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed:
    - From Settings, select Internet, then VLAN.
    - Set Triple-play and VOIP VLAN to Enabled.
    - Change the Internet VLAN ID: 2 and Priority ID: 0.
    - Click Save.

Your D-Link AC1200 Wi-Fi Gigabit Router should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS AC1200.

  1. Ensure your NBN® Connection Box is turned on.
  2. Plug an Ethernet cable from from the UNI-D1 port on your NBN Connection Box into the blue WAN port on your ASUS modem.
    Note: If UNI-D1 doesn’t work, try each UNI-D port
    ASUS AC1200 WAN Port
  3. Plug in the power cable and turn your ASUS router on using the Power button.
    ASUS AC1200 Power Port+ Switch
  4. >Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
    ASUS AC1200 LAN Ports
  5. Go to 192.168.1.1 or enter http://router.asus.com in your browser.
  6. Log in with your ASUS username and password. By default these are:
    Username: admin
    Password: admin
    Note: If you have the QIS page, just click on Skip Setup Wizard to manually configure your connection settings.
  7. Under Advance Settings, click on WAN.
  8. Go to the Internet Connection tab and select PPPoE for your WAN connection type.
  9. Enter your iiNet Username and Password.
  10. Select Apply.
  11. Select Advanced Settings > LAN > IPTV.
  12. Set the ISP Profile to Manual.
  13. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed. Set Internet VID to 2 and PRI to 0.
  14. Select Apply.

Your ASUS AC1200 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your FRITZ!Box 7490.

  1. Ensure your NBN® Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D1 port on your NBN Connection Box into the LAN 1 port on your FRITZ!Box.
    Note: if UNI-D1 doesn't work, try each UNI-D port.
    FRITZ! Box 7490 LAN 1 port
  3. Using the supplied power cable, connect the FRITZ!Box's Power port to an electrical outlet and turn it on.
    FRITZ! Box 7490 Power port
  4. Connect a device to your FRITZ!Box via WiFi or Ethernet cable and go to http://192.168.178.1 in your browser.
  5. Log in with your FRITZ!Box password. By default the password can be either admin or admin123.
  6. On the home screen, click Internet.
  7. Click Account Information.
  8. Select Other Internet service provider from the Internet service provider drop down.
  9. Enter iiNet.
  10. Tick the box next to External modem or router.
  11. Tick the box next to Establish own connection to the Internet.
  12. Tick the box next to Yes for Account Information.
  13. Enter your iiNet Username and Password.
  14. Enter the Downstream and Upstream speeds of your NBN plan as per the following:
    Service speed Downstream (Mbps) Upstream (Mbps) Downstream (kbps) Upstream (kbps)
    NBN12 12 1 12000 1000
    NBN25 25 5 25000 5000
    NBN50 50 20 50000 20000
    NBN100 100 20* 100000 20000*
    NBN Superfast 250 25 250000 25000
    NBN Ultrafast 990 50 990000 50000
    *Note: Business NBN100 plans and some legacy residential NBN100 plans may require a maximum of  40Mbps or 40000kbps instead.
  15. Click Change connection settings.
  16. Tick the checkbox next to Maintain permanently (recommended for flat rates)
  17. More settings are needed:
    - Tick the checkbox next to Use VLAN for internet access.
    - Enter 2 in the text box next to VLAN-ID.
  18. Click Apply.
     

Your FRITZ!Box should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS DSL-AC68U.

  1. Ensure your NBN® Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D1 port on your NBN Connection Box into the nominated LAN/WAN port (e.g. LAN 4) on your ASUS DSL-AC68U.
    Note: If UNI-D1 doesn’t work, try each UNI-D port.
    ASUS DSL-AC68U Single LAN
  3. Plug in the power adaptor and power on the modem/router.
    ASUS DSL-AC68U Power Port
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
    ASUS DSL-AC68U LAN Ports
  5. Go to http://www.router.asus.com or http://192.168.1.1 in your browser.
  6. Log in with your ASUS username and password. By default these are:
    Username: admin
    Password: admin
  7. On the home screen, select Advanced Settings > WAN > Dual WAN
  8. Set the Primary WAN to: Ethernet WAN | LAN Port 4
    Note: (this will be the port that you have connected to from your NBN NTD/NCD box)
  9. Click on the Internet Connection tab.
  10. Set the Primary WAN to Ethernet WAN | LAN Port 4 (Or the port you are using) 
  11. Click Apply.
  12. Go to the Internet Connection tab.
  13. Set the WAN Connection Type to PPPoE.
  14. Change Enable WAN to YES.
  15. In PPP Username and Password, enter your iiNet Username and Password and select Apply.
  16. Select Advanced Settings > LAN > IPTV.
  17. Set the ISP Profile to Manual.
  18. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed. Set Internet VID to 2 and PRI to 0.
  19. Select Apply.

Your ASUS DSL-AC68U should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.