Please follow the steps below to set up your D-Link COVR-1100.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the Internet port on your D-Link router.
   Note: if UNI-D1 doesn't work, try each UNI-D port.
   
3. Plug in the power cable and turn your COVR-1100 on using the Power button.
   
4. Connect a device to your COVR-1102 via WiFi or Ethernet cable.
5. Go to http://covr.local or  http://192.168.1.1 in your browser.
6. Enter your password (if this was not changed, then leave this blank). 
   Note: You may have to agree to the Terms of Use and Privacy Policy before proceeding.
7. Click Settings then Internet.
8. Select PPPoE on the dropdown list for ‘My Internet Connection is:'
9. Enter your iiNet Username and password.
10. Click Save.
11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Click VLAN option from Internet Settings.
    - Enable Triple Play Status and Priority ID.
    - Enter 2 in Internet VLAN ID and 0 in Priority ID.
12. Click Save at the end of the Wizard.

Your D-Link COVR-1100 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link AC1750 Gigabit Wi-Fi Router.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the Internet port on your D-Link router.
   Note: if UNI-D1 doesn't work, try each UNI-D port.
   
3. Plug in the power cable and turn your D-Link router on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to 192.168.1.1 or http://dlinkrouter.local in your browser.
6. Enter your D-Link password (if this was not changed, the default password is printed on the label found on the back of your modem or in the modem's Quick Start Guide). 
   Note: You may have to agree to the Terms of Use and Privacy Policy before proceeding.
7. Click Settings then Internet.
8. From My Internet Connection is, select PPPoE.
9. Enter your iiNet Username and password.
10. Select Save.
11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - From Settings, select Internet, then VLAN.
    - Set Triple-play and VOIP VLAN to Enabled.
    - Change the Internet VLAN ID: 2 and Priority ID: 0.
    - Click Save.

Your D-Link AC1750 Gigabit Wi-Fi Router should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link AC1200 Wi-Fi Gigabit Router.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the yellow Internet port on your D-Link router.
   Note: if UNI-D1 doesn't work, try each UNI-D port.
   
3. Plug in the power cable and turn your D-Link router on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to 192.168.1.1 or enter http://dlinkrouter.local in your browser.
6. Enter your D-Link password (if this was not changed, the default password is shown on the device label or Quick Install Guide). 
   Note: You may have to agree to the Terms of Use and Privacy Policy before proceeding.
7. Click Settings > Internet
8. Select PPPoE on the dropdown list for ‘My Internet Connection is:'
9. Enter your iiNet Username and password.
10. Click Save.
11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - From Settings, select Internet, then VLAN.
    - Set Triple-play and VOIP VLAN to Enabled.
    - Change the Internet VLAN ID: 2 and Priority ID: 0.
    - Click Save.

Your D-Link AC1200 Wi-Fi Gigabit Router should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS AC1200.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from from the UNI-D1 port on your nbn Connection Box into the blue WAN port on your ASUS modem.
   Note: If UNI-D1 doesn’t work, try each UNI-D port
   
3. Plug in the power cable and turn your ASUS router on using the Power button.
   
4. >Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to 192.168.1.1 or enter http://router.asus.com in your browser.
6. Log in with your ASUS username and password. By default these are:
   Username: admin
   Password: admin
   Note: If you have the QIS page, just click on Skip Setup Wizard to manually configure your connection settings.
7. Under Advance Settings, click on WAN.
8. Go to the Internet Connection tab and select PPPoE for your WAN connection type.
9. Enter your iiNet Username and Password.
10. Select Apply.
11. Select Advanced Settings > LAN > IPTV.
12. Set the ISP Profile to Manual.
13. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed. Set Internet VID to 2 and PRI to 0.
14. Select Apply.

Your ASUS AC1200 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your FRITZ!Box 7490.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the LAN 1 port on your FRITZ!Box.
   Note: if UNI-D1 doesn't work, try each UNI-D port.
   
3. Using the supplied power cable, connect the FRITZ!Box's Power port to an electrical outlet and turn it on.
   
4. Connect a device to your FRITZ!Box via WiFi or Ethernet cable and go to http://192.168.178.1 in your browser.
5. Log in with your FRITZ!Box password. By default the password can be either admin or admin123.
6. On the home screen, click Internet.
7. Click Account Information.
8. Select Other Internet service provider from the Internet service provider drop down.
9. Enter iiNet.
10. Tick the box next to External modem or router.
11. Tick the box next to Establish own connection to the Internet.
12. Tick the box next to Yes for Account Information.
13. Enter your iiNet Username and Password.
14. Enter the Downstream and Upstream speeds of your nbn plan as per the following:

    Service speed	Downstream (Mbps)	Upstream (Mbps)	Downstream (kbps)	Upstream (kbps)
    NBN12	12	1	12000	1000
    NBN25	25	5	25000	5000
    NBN50	50	20	50000	20000
    NBN100	100	20*	100000	20000*
    NBN Superfast	250	25	250000	25000
    NBN Ultrafast	990	50	990000	50000

    *Note: Business NBN100 plans and some legacy residential NBN100 plans may require a maximum of 40Mbps or 40000kbps instead.
15. Click Change connection settings.
16. Tick the checkbox next to Maintain permanently (recommended for flat rates). 
17. More settings are needed:
    - Tick the checkbox next to Use VLAN for internet access.
    - Enter 2 in the text box next to VLAN-ID.
18. Click Apply.
     

Your FRITZ!Box should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS DSL-AC68U.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the nominated LAN/WAN port (e.g. LAN 4) on your ASUS DSL-AC68U.
   Note: If UNI-D1 doesn’t work, try each UNI-D port.
   
3. Plug in the power adaptor and power on the modem/router.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to http://www.router.asus.com or http://192.168.1.1 in your browser.
6. Log in with your ASUS username and password. By default these are:
   Username: admin
   Password: admin
7. On the home screen, select Advanced Settings > WAN > Dual WAN
8. Set the Primary WAN to: Ethernet WAN | LAN Port 4
   Note: (this will be the port that you have connected to from your nbn Connection Box)
9. Click on the Internet Connection tab.
10. Set the Primary WAN to Ethernet WAN | LAN Port 4 (Or the port you are using) 
11. Click Apply.
12. Go to the Internet Connection tab.
13. Set the WAN Connection Type to PPPoE.
14. Change Enable WAN to YES.
15. In PPP Username and Password, enter your iiNet Username and Password and select Apply.
16. Select Advanced Settings > LAN > IPTV.
17. Set the ISP Profile to Manual.
18. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed. Set Internet VID to 2 and PRI to 0.
19. Select Apply.

Your ASUS DSL-AC68U should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS AC1500.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the blue WAN port on your ASUS modem.
   Note: If UNI-D1 doesn’t work, try each UNI-D port
   
3. Plug in the power cable and turn your ASUS router on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to 192.168.1.1 or enter http://router.asus.com in your browser.
6. Log in with your ASUS username and password. By default these are:
   Username: admin
   Password: admin
   Note: If you have the QIS page, just click on Skip Setup Wizard to manually configure your connection settings.
7. Under Advance Settings, click on WAN.
8. Go to Internet Connection tab and select PPPoE for your WAN connection type.
9. Enter your iiNet Username and Password.
10. Select Apply.
11. Select Advanced Settings > LAN > IPTV.
12. Set the ISP Profile to Manual.
13. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed. Set Internet VID to 2 and PRI to 0.
14. Select Apply.

Your ASUS AC1500 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your TP-Link Archer VR400.

1. Plug a phone cable from your telephone wall socket into the grey DSL port on your TP-Link router. 
   
2. Plug in the power adapter to turn on the device.
   
3. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to one of the LAN ports, or you can connect your device via WiFi.
   
4. Open a web browser (Chrome, FireFox, Safari, etc) and manually key in the wireless router’s default IP address: 192.168.1.1 or enter http://tplinkmodem.net.
5. Log in with your TP-Link username and password. By default, these are:
   
   Username: admin
   Password: admin
   
   Note: You may be prompted to create a new password. Ensure this flags as High and click Let’s Get Started to log in
    
6. Select Basic and Internet.
7. Select Other from the ISP List.
8. Select VDSL for DSL Modulation
9. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed. Tick the Enable checkbox for VLAN ID and enter 2.
10. Select PPPoE as Internet Connection Type 
11. Enter your iiNet Username and Password.
12. Click Save.

Your TP-Link Archer VR400 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your NetComm NF18ACV modem.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the blue WAN port on your NetComm NF18ACV modem.
   Note: If UNI-D1 doesn’t work, try each UNI-D port.
   
3. Plug in the power cable and turn the NetComm modem on using the Power button on the side of the modem.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to one of the yellow Ethernet ports, or you can connect your device via WiFi.
   
5. Go to http://192.168.20.1 in your browser.
6. On the login page, key in the username and password. By default these are:
   Username: admin
   Password: admin
7. If this is the first time the modem will be set up, select  Select Set up Wizard, if the modem has been used previously, click Internet from the left pane.
8. Select Ethernet WAN as the Internet Service.
9. Under Connection Type, select PPPoE.
10. Enter your iiNet Username and Password.
11. Enter 0 (zero) in the 802.1P (0-7) text box and 2 in the VLAN Tag text box.
12. Click Apply or if using the Setup Wizard, click Next.
13. If using the Setup Wizard you will be prompted to set up your WiFi Network - this allows you to set a WiFi name and password.
14. Skip the rest of the setup steps by clicking Next. until you reach the timezone and set it to your current.
15. Click Next and then Finish.

Your NetComm NF18ACV modem should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your NetComm NF18MESH modem.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the blue WAN port on your NetComm NF18MESH.
   Note: if UNI-D1 doesn't work, try each UNI-D port.
   
3. Plug in the power cable and turn your NetComm modem on using the Power button on the side of the modem.
   
4. Connect devices such as PC desktops, laptops or gaming consoles by plugging Ethernet cables from devices to any of the 4 yellow Ethernet ports; or you can connect devices via WiFi.
   
5. Go to http://192.168.20.1 or http://cloudmesh.net in your browser. 
6. On the login page, key in the username and password. By default these are:
   Username: admin
   Password: Enter the password printed on the gateway label (affixed to the back panel of the gateway
7. If this is the first time the modem will be set up, select  Select Set up Wizard, if the modem has been used previously, click Internet from the left pane.
8. Select Ethernet WAN as the Internet Service.
9. Under Connection Type, select PPPoE.
10. Enter your iiNet Username and Password.
11. Enter 0 (zero) in the 802.1P (0-7) text box and 2 in the VLAN Tag text box.
12. Click Apply or if using the Setup Wizard, click Next.
13. If using the Setup Wizard you will be prompted to set up your WiFi Network - this allows you to set a WiFi name and password.
14. Skip the rest of the setup steps by clicking Next. until you reach the timezone and set it to your current.
15. Click Next and then Finish.

Your NetComm NF18MESH should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.