Transfer ownership of your iiNet account

You can transfer ownership of your iiNet account to another person if they agree to become the account holder and be responsbile for paying for the iiNet account, including any outstanding charges from the before the date they took ownership.

You and the new account owner are are responsible for settling any amounts you owe each other between yourselves. We won't mediate in any way; we will only send invoices to the new account holder. If you're not comfortable with this, then we recommend that you do not transfer ownership and the other person can order a new service.

1. To transfer ownership of your account into someone else’s name, call us on 13 22 58.
2. Once you agree to the terms and conditions of the transfer, we’ll place a temporary authorisation on the account and the new owner will have 60 days to complete the transfer.
    
   If the new owner is with you when you call, you can put them on the phone to complete the transfer.
3. The new owner will need to provide:
    
   - At least two forms of accepted identification;
   - Their bank account or credit/debit card details;
   - Their iiNet account number, if they have one.
    
   If the new owner doesn’t already have an iiNet account, they’ll need to pass our credit check.
   
   Note: To transfer a number into a company name, the new owner must be an authorised signatory for the company, and they will need to provide the ABN/ACN and their drivers' licence number.