We’re sorry for your loss and we would like to make managing their account with us as simple as possible.
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How to close an account and/or transfer ownership of services
How to use the…
If you've been granted Power of Attorney to act for the account holder, you’ll need to send us the Power of Attorney and supporting documentation. The supporting documentation you need depends on whether you have a General or Enduring…
If you have multiple iiNet accounts, you can link them together and manage them using the same login. Accounts are linked automatically if you order more iiNet services using your existing iiNet username.
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You can transfer ownership of your iiNet account to another person if they agree to become the account holder and be responsbile for paying for the iiNet account, including any outstanding charges from the before the date they took…
When we dispatch your parcel from our warehouse, you’ll get an email and/or SMS with a tracking number.
Just go to the StarTrack website, enter your tracking number and hit Track.
The results will give you an estimated delivery time, but…
Your feedback is important to us. We’d love to hear from you if you had an exemplary experience with us or if we didn’t quite live up to your expectations.
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To cancel or close an account, please call us on 13 22 58.
If you're overseas, you can cancel or close your account by calling +61 8 9214 2222.
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