Please follow the steps below to set up your NetComm NF18ACV modem.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the blue WAN port on your NetComm NF18ACV.
   
3. Plug in the power cable and turn the NetComm modem on using the Power button on the side of the modem.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to one of the yellow Ethernet ports, or you can connect your device via WiFi.
   
5. Go to http://192.168.20.1 in your browser.
6. On the login page, key in the username and password. By default these are:
   Username: admin
   Password: admin
7. If this is the first time the modem will be set up, select  Select Set up Wizard, if the modem has been used previously, click Internet from the left pane.
8. Select Ethernet WAN as the Internet Service.
9. Under Connection Type, select PPPoE.
10. Enter your iiNet Username and Password.
11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed. Enter 0 (zero) in the 802.1P (0-7) text box and 2 in the VLAN Tag text box.
12. Click Apply or if using the Setup Wizard, click Next.
13. If using the Setup Wizard you will be prompted to set up your WiFi Network - this allows you to set a WiFi name and password.
14. Skip the rest of the setup steps by clicking Next. until you reach the timezone and set it to your current.
15. Click Next and then Finish.

Your NetComm NF18ACV should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-G225.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the red WAN port on your D-Link router.
   
   Note: if UNI-D1 doesn't work, try each UNI-D port.
3. Plug in the power cable and turn your DSL-G225 on using the Power button.
   
4. Connect a device to your DSL-G225 via WiFi or Ethernet cable and go to http://192.168.1.1 in your browser.
5. Log in with your D-Link username and password.
   
   By default these are:
   Username: admin
   Password: admin
6. On the home screen, select Setup Wizard.
7. Complete Step 1 Change Device Login Password and make note of the new password.
8. Complete Step 2 Set Time and Date for your location.
9. Select ETH WAN as the WAN Service Type.
10. Select Australia from the Country drop down.
11. Select Others from the Internet Service Provider drop down.
12. Select PPPoE from the Protocol drop down.
13. Enter your iiNet username and password.
14. More settings are needed:
    - Select Enable Multiple VLAN over One Connection by checking the box.
    - Enter 0 in the 802.1P Priority (0-7) option.
    - Enter 2 in the 802.1Q VLAN ID option.
15. Select Next and continue with the Wizard in setting up your WiFi.
16. Select Save/Apply at the end of the Wizard.
     

Your D-Link DSL-G225 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your  D-Link EXO AC2600.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the yellow Internet port on your D-Link router.
   
3. Plug in the power cable and turn your D-Link EXO AC2600 on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to http://192.168.1.1 or http://dlinkrouter.local in your browser.
6. Enter your D-Link password (if this was not changed, by default the password field is left blank).
7. Select Settings then Internet.
8. Select PPPoE in the My Internet Connection is: drop down.
9. Enter your iiNet Username and Password.
10. Click Save.
11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - In Internet Settings, select VLAN and toggle Status to ON. 
    - Change the Internet VLAN ID to 2 and enter 0 (zero) in the Priority ID field.
    - Click Save.

Your D-Link EXO AC2600 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your  D-Link Exo AC1900 Smart Mesh Wi-Fi Router.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the yellow Internet port on your D-Link router.
   
3. Plug in the power cable and turn your D-Link Exo AC1900 on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to:192.168.1.1 or http://dlinkrouter.local in your browser.
6. Enter your D-Link password (if this was not changed, by default the password field is left blank).
7. Select Settings then Internet.
8. Select PPPoE in the My Internet Connection is: drop down.
9. Enter your iiNet Username and Password.
10. Click Save.
11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - In Internet Settings, select VLAN and toggle Status to ON. 
    - Change the Internet VLAN ID to 2 and enter 0 (zero) in the Priority ID field.
    - Click Save.

Your D-Link Exo AC1900 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-3890.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the red WAN port on your D-Link router.
   
3. Plug in the power cable and turn your D-Link DSL-3890 on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
5. Go to http://192.168.1.1 or http://dlinkrouter.local in your browser.
6. Enter your D-Link password (if this was not changed, by default the password field can be found on the bottom of the modem).
7. Select Settings then select Internet.
8. Select Ethernet from the Configure your WAN connection dropdown menu.
9. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
   - Click Advanced Settings and toggle Enable VLAN ID to ON.
   - Enter 2 into the VLAN ID text box
10. Select PPPoE for Connection.
11. Enter your iiNet Username and Password.
12. Click Save.

Your D-Link DSL-3890 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-3785.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D 1 port on your nbn Connection Box into the yellow WAN/LAN port on your D-Link DSL-3785.
   
3. Plug in the power cable and turn your DSL-3785 on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to one of the yellow Ethernet ports, or you can connect your device via Wi-Fi.
   
5. Go to http://192.168.1.1 or http://dlinkrouter.local in your browser.
6. Enter your D-Link password. By default this is admin.
7. Select Settings then select Internet.
8. Under Configure your WAN connection, select Ethernet.
9. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
   - Click Advanced Settings and toggle Enable Virtual Circuit: On
   - Enter 2 in the VLAN ID.
10. Under WAN SETTINGS, select PPPoE for Connection.
11. Enter your iiNet Username and Password
12. Click Save.

Your D-Link DSL-3785 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-2888A.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D 1 port on your nbn Connection Box into the red WAN Port on your D-Link DSL-2888A.
   
3. Plug in the power cable and turn your DSL-2888A on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to one of the yellow Ethernet ports, or you can connect your device via Wi-Fi.
   
5. Go to http://192.168.1.1 or http://dlinkrouter.local in your browser.
6. Enter your D-Link password (if this is a first-time setup, leave the password blank.
7. Select Settings then select Internet.
8. Under WAN Access Type, select Residential Gateway, then Interface = ETH0.
9. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
   - Under ISP Settings, enable VLAN Tagged. 
   - Enter 2 in the VLAN ID and enter 0 (zero) in the VLAN Priority.
10. Under My Internet Connection is, select PPPoE 
11. Enter your iiNet Username and Password.
12. Click Save.

Your D-Link DSL-2888A should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link COVR-1100.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the Internet port on your D-Link router.
   
3. Plug in the power cable and turn your COVR-1100 on using the Power button.
   
4. Connect a device to your COVR-1102 via WiFi or Ethernet cable.
5. Go to http://covr.local or  http://192.168.1.1 in your browser.
6. Enter your password (if this was not changed, then leave this blank). 
   Note: You may have to agree to the Terms of Use and Privacy Policy before proceeding.
7. Click Settings then Internet.
8. Select PPPoE on the dropdown list for ‘My Internet Connection is:'
9. Enter your iiNet Username and password.
10. Click Save.
11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Click VLAN option from Internet Settings.
    - Enable Triple Play Status and Priority ID.
    - Enter 2 in Internet VLAN ID and 0 in Priority ID.
12. Click Save at the end of the Wizard.

Your D-Link COVR-1100 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link AC1750 Gigabit Wi-Fi Router.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the Internet port on your D-Link router.
   
3. Plug in the power cable and turn your D-Link router on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to 192.168.1.1 or http://dlinkrouter.local in your browser.
6. Enter your D-Link password (if this was not changed, the default password is printed on the label found on the back of your modem or in the modem's Quick Start Guide). 
   Note: You may have to agree to the Terms of Use and Privacy Policy before proceeding.
7. Click Settings then Internet.
8. From My Internet Connection is, select PPPoE.
9. Enter your iiNet Username and password.
10. Select Save.
11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - From Settings, select Internet, then VLAN.
    - Set Triple-play and VOIP VLAN to Enabled.
    - Set Internet VLAN ID to 2 and Priority ID to 0.
    - Click Save.

Your D-Link AC1750 Gigabit Wi-Fi Router should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link AC1200 Wi-Fi Gigabit Router.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the yellow Internet port on your D-Link router.
   
3. Plug in the power cable and turn your D-Link router on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to 192.168.1.1 or enter http://dlinkrouter.local in your browser.
6. Enter your D-Link password (if this was not changed, the default password is shown on the device label or Quick Install Guide). 
   Note: You may have to agree to the Terms of Use and Privacy Policy before proceeding.
7. Click Settings > Internet
8. Select PPPoE on the dropdown list for ‘My Internet Connection is:'
9. Enter your iiNet Username and password.
10. Click Save.
11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - From Settings, select Internet, then VLAN.
    - Set Triple-play and VOIP VLAN to Enabled.
    - Change the Internet VLAN ID: 2 and Priority ID: 0.
    - Click Save.

Your D-Link AC1200 Wi-Fi Gigabit Router should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.