Please follow the steps below to set up your TP-Link Archer VR900.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the yellow LAN/WAN port on your TP-Link router.
   Note: if UNI-D1 doesn't work, try each UNI-D port.
   
3. Plug in the power cable and turn your TP-Link on using the Power button on the side.
   
4. Connect a device to your TP-Link via WiFi or Ethernet cable and go to http://192.168.1.1 in your browser.
5. Log in with your TP-Link username and password.
6. On the home screen, select Advanced and Operation Mode.
7. Select Wireless Router Mode.
8. Click Save and the TP-Link will reboot to save the changes.
9. Select Basic then select Internet.
10. Select PPPoE as Connection Type.
11. Tick the Enable checkbox for VLAN ID and enter 2. 
12. Select PPPoE for Internet Connection Type. 
13. Enter your iiNet Username and Password.
14. Click Save.

Your TP-Link Archer VR900 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your TP-Link Archer VR400.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the yellow LAN/WAN port on your TP-Link router.
   Note: if UNI-D1 doesn't work, try each UNI-D port.
   
3. Plug in the power cable and turn your TP-Link on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via WiFi.
   
5. Go to 192.168.1.1 or http://tplinkmodem.net in your browser.
6. Log in with your TP-Link username and password. By default, these are:
7. Username: admin
   Password: admin
   Note: You may be prompted to create a new password. Ensure this flags as High and click Let’s Get Started to log in
8. Select Advanced > Operation Mode > Wireless Router Mode. and
9. Click Save.
   Note: The modem router will reboot.
10. Select Basic > Internet.
11. Select Other from the ISP list.
12. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed. Tick the Enable checkbox for VLAN ID and enter 2.
13. Select PPPoE as the Internet Connection Type. 
14. Enter your iiNet Username and Password.
15. Click Save.

Your TP-Link Archer VR400 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your TP-Link Archer C4000.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the blue Internet port on your TP-Link router.
   
3. Plug in the power cable and turn your TP-Link on using the Power button.
   
4. Connect a device to your TP-Link via WiFi or Ethernet cable and go to http://192.168.0.1 in your browser.
5. Log in with your TP-Link username and password.
6. Select Advanced, Network then Internet.
7. Select PPPoE for Internet Connection Type.
8. Enter your iiNet Username and Password.
9. Click Save.
10. Select IPTV.
11. Tick the Enable checkbox for IPTV. 
12. Select Custom for ISP Profile.
13. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Enter 2 in the textbox next to Internet VLAN ID. 
    - Enter 0 (zero) in the textbox next to Internet VLAN Priority.
    - Tick the checkbox for 8021Q Tag.
    - Enter any random number between 2 and 4049 for IP-Phone VLAN ID and IPTV VLAN ID.
    - Click Save.

Your TP-Link Archer C4000 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your TP-Link Archer AX10.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the blue WAN port on your TP-Link router.
   Note: if UNI-D1 doesn't work, try each UNI-D port.
   
3. Plug in the power cable and turn your TP-Link router on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via WiFi.
   
5. Go to 192.168.1.1 or http://tplinkmodem.net in your browser.
6. Log in with your TP-Link username and password. By default, these are:
   Username: admin
   Password: admin
   Note: You may be prompted to create a new password. Ensure this flags as High and click Let’s Get Started to log in
7. Click on the Internet tab.
8. Select PPPoE as Internet Connection Type 
9. Enter your iiNet username and Password
10. Click Save.
11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Go to Advanced > Network > IPTV/VLAN. 
    - Tick the Enable checkbox for IPTV/VLAN  and select Custom from the ISP Profile. 
    - Enter "2" for Internet VLAN ID and "0" for Internet VLAN Priority and enable 802.1Q Tag.
    - Click Save.

Your TP-Link Archer AX10 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your Netgear Orbi RBK50.

Important: Before you get started, ensure your Orbi is running on the latest firmware from Netgear.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Device into the yellow Internet port on your Orbi.
   Note: If UNI-D1 doesn't work, try each UNI-D port.
   
3. Plug in the power cable and turn your Orbi on using the Power button.
   
4. Connect a device to your Orbi via WiFi or Ethernet cable and go to http://192.168.0.1 or http://www.routerlogin.net in your browser.
5. Log in with your Netgear username and password. By defaults these are:
   Username: admin
   Password: password
6. On the home screen, click Advanced.
7. Click Setup.
8. Click Internet Setup.
9. Click Yes under Does your Internet connection require a login?
10. Select PPPoE as Internet Service Provider.
11. Enter your iiNet username and password.
12. Click Apply.
13. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Click Advanced Setup.
    - Click VLAN/Bridge Settings.
    - Enable VLAN/Bridge group.
    - Select By VLAN tag group.
    - Enter 2 in VLAN ID.
    - Enter 0 in Priority.
    - Leave the other settings as they are and click Apply.

Your Netgear Orbi RBK50 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your Netgear Nighthawk RAX120.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from UNI-D1 on your nbn Connection Box into the Internet/WAN port on your Nighthawk router.
   Note: If UNI-D1 doesn't work, try each UNI-D port. 
   
3. Plug in the power cable and turn your Nighthawk on using the Power button.
   
4. Connect a device to your Nighthawk via WiFi or Ethernet cable and go to http://192.168.1.1 or http://www.routerlogin.net in your browser.
5. Log in with your Nighthawk username and password. By defaults these are:
   Username: admin
   Password: password
6. Select Internet Port for WAN Preference.
7. Select PPPoE (PPP over Ethernet) from the Encapsulation drop down.
8. Enter your iiNet username and password.
9. Click Apply.
10. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Select Advanced, Advanced Setup and VLAN/Bridge Settings.
    - Enable VLAN/Bridge Setup check box. 
    - Select By VLAN tag group. 
    - Click Add.
    - Enter a Name for the VLAN (e.g. "Internet").
    - Enter 2 in VLAN ID.
    - Enter 0 in Priority and Add.
    - Click Apply.

Your Netgear Nighthawk RAX120 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your Netgear Nighthawk RAX80.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from UNI-D1 on your nbn Connection Box into the yellow Internet port on your Nighthawk router.
   Note: If UNI-D1 doesn't work, try each UNI-D port. 
   
3. Plug in the power cable and turn your Nighthawk on using the Power button.
   
4. Connect a device to your Nighthawk via WiFi or Ethernet cable and go to http://192.168.1.1 or http://www.routerlogin.net in your browser.
5. Log in with your Nighthawk username and password. By defaults these are:
   Username: admin
   Password: password
6. Select Internet.
7. Select Yes to Does your Internet connection require a login?
8. Select PPPoE (PPP over Ethernet) from the Encapsulation drop down.
9. Enter your iiNet username and password.
10. Click Apply.
11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Select Advanced, Advanced Setup and VLAN/Bridge Settings.
    - Enable VLAN/Bridge Setup check box. 
    - Select By VLAN tag group. 
    - Click Add.
    - Enter a Name for the VLAN (e.g. "Internet").
    - Enter 2 in VLAN ID.
    - Enter 0 in Priority and Add.
    - Click Apply.

Your Netgear Nighthawk RAX80 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS RT-AC1500UHP.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the blue WAN port on your ASUS router.
   Note: If UNI-D1 doesn’t work, try each UNI-D port
   
3. Plug in the power cable and turn your ASUS router on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to 192.168.1.1 or enter http://router.asus.com in your browser.
6. Log in with your ASUS username and password. By default these are:
   Username: admin
   Password: admin
   Note: If you have the QIS page, just click on Skip Setup Wizard to manually configure your connection settings.
7. Under Advance Settings, click on WAN.
8. Go to Internet Connection tab and select PPPoE for your WAN connection type.
9. Enter your iiNet Username and Password.
10. Select Apply.
11. Select Advanced Settings > LAN > IPTV.
12. Set the ISP Profile to Manual.
13. Set Internet VID to 2 and PRI to 0.
14. Select Apply.

You should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS RT-AC1200.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from from the UNI-D1 port on your nbn Connection Box into the blue WAN port on your ASUS router.
   Note: If UNI-D1 doesn’t work, try each UNI-D port
   
3. Plug in the power cable and turn your ASUS router on using the Power button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
   
5. Go to 192.168.1.1 or enter http://router.asus.com in your browser.
6. Log in with your ASUS username and password. By default these are:
   Username: admin
   Password: admin
   Note: If you have the QIS page, just click on Skip Setup Wizard to manually configure your connection settings.
7. Under Advance Settings, click on WAN.
8. Go to the Internet Connection tab and select PPPoE for your WAN connection type.
9. Enter your iiNet Username and Password.
10. Select Apply.
11. Select Advanced Settings > LAN > IPTV.
12. Set the ISP Profile to Manual.
13. Set Internet VID to 2 and PRI to 0.
14. Select Apply.

You should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS RT-AC68U.

1. Ensure your nbn Connection Device is turned on.
2. Plug in the power cable and turn your ASUS on using the Power button.
   
3. Connect a device to your ASUS via WiFi or Ethernet cable and go to http://www.router.asus.com or http://192.168.1.1 in your browser.
4. Log in with your ASUS username and password. By default, these are:
   Username: admin
   Password: admin
5. On the home screen, select Advanced Settings > WAN.
6. Click Internet Connection tab.
7. Select PPPoE for WAN Connection Type.
8. Enter your username and password and select Apply.
9. Select Advanced Settings > LAN > IPTV.
10. Set the ISP Profile to Manual.
11. Set Internet VID to 2 and PRI to 0.
12. Select Apply.
13. Reboot the modem and once rebooted, connect an Ethernet cable from the UNI-D1 port on your NBN Connection Box into the blue WAN port on your ASUS router.
    Note: If UNI-D1 doesn’t work, try each UNI-D port.
    

Your ASUS RT-AC68U should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.